<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073401312
Report Date: 08/03/2022
Date Signed: 08/03/2022 01:57:45 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/27/2022 and conducted by Evaluator Michelle Sutton
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20220527093644
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
073401312
ADMINISTRATOR:ZIMMERMAN, PAULAFACILITY TYPE:
850
ADDRESS:150 EAST LELAND ROADTELEPHONE:
(925) 432-8800
CITY:PITTSBURGSTATE: CAZIP CODE:
94565
CAPACITY:94CENSUS: 30DATE:
08/03/2022
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Paula ZimmermanTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled day care child in a rough manor
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/3/22 at 1:00 PM Licensing Program Analyst (LPA) Michelle Sutton conducted an Unannounced Complaint Investigation at Kindercare Learning Center and met with director Paula Zimmerman. The LPA inspected the facility, reviewed records, and conducted interviews. Complaint ALLEGATION is that Staff handled day care child in a rough manor. Based on LPA observations, interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No Deficiencies have been cited for the allegation.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the director Paula Zimmerman.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Michelle Sutton
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3