073401312-8-18-2023-02-CC-SJON-CV2VDJ-20230825162050

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073401312
Report Date: 08/18/2023
Date Signed: 08/18/2023 02:08:57 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/22/2023 and conducted by Evaluator Christina Watts

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20230622103115

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	073401312
ADMINISTRATOR:	ZIMMERMAN, PAULA		FACILITY TYPE:	850
ADDRESS:	150 EAST LELAND ROAD		TELEPHONE:	(925) 432-8800
CITY:	PITTSBURG	STATE: CA	ZIP CODE:	94565
CAPACITY:	94	CENSUS: 43	DATE:	08/18/2023
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Paula Zimmerman		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Child complained about being slammed into a cot by a teacher at facility.

INVESTIGATION FINDINGS:

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On 08/18/2023 at 1:00 PM, Licensing Program Analyst (LPA) Christina Watts conducted an unannounced Subsequent Complaint Investigation at Kindercare Learning Center. LPA met with Director Paula Zimmerman and explained the purpose of today’s inspection. During today's inspection, there were 43 preschool age children with 7 staff in three classroom present and Asst Director stated there are 56 children enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that C1 complained about being slammed into a cot by a teacher at facility. During the course of the investigation completed a physical plant inspection, reviewed facility records and conducted interviews. LPA was unable to determine if C1 was slammed or pushed into the cot by S1 or any staff in the facility. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director, Paula Zimmerman. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:	DATE: 08/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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