073401312-9-4-2024-02-CC-MMEA-D8UVWV-20240906164835

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073401312
Report Date: 09/04/2024
Date Signed: 09/04/2024 10:10:58 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2024 and conducted by Evaluator Indira Loza

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20240423134417

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	073401312
ADMINISTRATOR:	ZIMMERMAN, PAULA		FACILITY TYPE:	850
ADDRESS:	150 EAST LELAND ROAD		TELEPHONE:	(925) 432-8800
CITY:	PITTSBURG	STATE: CA	ZIP CODE:	94565
CAPACITY:	94	CENSUS: 46	DATE:	09/04/2024
		UNANNOUNCED	TIME BEGAN:	09:35 AM
MET WITH:	Juliana O'dae		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

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Staff touched child inappropriately.

INVESTIGATION FINDINGS:

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On September 4, 2024 at 9:35am Licensing Program Analyst (LPA) Indira Loza arrived at the facility to deliver the findings of the above allegation. LPA met with Assistant Director Juliana O'Dae. Present during today’s visit were 6 fingerprint cleared staff and 46 preschoolers. LPA toured the facility for a Health and Safety check.

Investigator James Santos of the Investigations Bureau (IB) conducted forensic interviews, record reviews, and staff, child, and parent interviews. It was determined that the allegation that a daycare child was inappropriately touched while in care was UNSUBSTANTIATED, meaning that the allegation may have happened or is valid but there is not a preponderance of evidence to prove the alleged violation did or did not occur.

No deficiencies were cited during today’s visit.
Exit interview conducted.
Report and Appeal Rights provided to Assistant Director Juliana O'Dae.
Notice of Site Visit must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:	DATE: 09/04/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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