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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073401693
Report Date: 11/18/2025
Date Signed: 11/18/2025 04:14:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/12/2025 and conducted by Evaluator Julia Placencia
COMPLAINT CONTROL NUMBER: 52-CC-20251112104116
FACILITY NAME:DIABLO HILLS COUNTRY SCHOOLFACILITY NUMBER:
073401693
ADMINISTRATOR:COREY BENGTSONFACILITY TYPE:
850
ADDRESS:50 CREEKSIDE DRIVETELEPHONE:
(925) 831-1210
CITY:SAN RAMONSTATE: CAZIP CODE:
94583
CAPACITY:60CENSUS: 48DATE:
11/18/2025
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Corey BengtsonTIME COMPLETED:
04:25 PM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Staff did not ensure day care was free from pests
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 18, 2025 at 12:30pm, Licensing Program Analyst (LPA) Julia Placencia arrived unannounced for the Initial 10-Day Complaint Investigation regarding the allegation above. LPA met with director Corey Bengtson and program director Angie Bell. Present today were 48 children and an additional 8 staff members.

During the course of the investigation LPA toured the facility, made observations and conducted interviews. LPA did not observe any signs of pests or droppings inside the facility or in the playground. The facility also has monthly pest management visits. Although staff have not seen any signs of pests inside or outside the facility, LPA observed droppings inside the locked shed at rear of the playground.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted with director Corey Bengtson. A notice of site visit was provided and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Julia Placencia
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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