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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073401902
Report Date: 07/31/2024
Date Signed: 07/31/2024 12:47:43 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2024 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20240724150656
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
073401902
ADMINISTRATOR:CHRISTINA RODRIGUEZ-PENAFACILITY TYPE:
850
ADDRESS:1285 MORELLO AVENUETELEPHONE:
(925) 372-7701
CITY:MARTINEZSTATE: CAZIP CODE:
94553
CAPACITY:60CENSUS: 54DATE:
07/31/2024
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:CHRISTINA RODRIGUEZ-PENATIME COMPLETED:
01:00 PM
ALLEGATION(S):
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LACK OF SUPERVISION- Staff found daycare child left unattended crying in soiled clothing.
INVESTIGATION FINDINGS:
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On July 31, 2024, Licensing Program Analyst (LPA) Tasha Alexander met with center director Christina Rodriguez-Pena and Assistant Director Claudia Barreto to discuss the above complaint allegation.

Upon arrival there are 54 preschool children present along with 4 preschool staff. Today an interview was conducted with the directors and staff and records were reviewed.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, are being cited on the attached LIC. 9099D.

An exit interview was conducted with center director Christina Rodriguez-Pena
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20240724150656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 073401902
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/31/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/14/2024
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision
(a) The licensee shall provide care and supervision as necessary to meet the children's needs.
(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY INTERVIEWS AND RECORD REVIEWS WHICH REVEALED A CHILD WAS LEFT UNATTENDED ON THE STAIRS INSIDE OF THE FACILITY FOR A PERIOD OF TIME
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Licensee will conduct an all staff training on the facility's new opening operations and classroom transitions to prevent another incident. Licensee will submit a written outline of the training and sign in sheet of all that attended by 8/14/24.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2024
LIC9099 (FAS) - (06/04)
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