073402990-12-29-2025-02-CC-MMAR-DQ2NUC-20260105094606

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073402990
Report Date: 12/12/2025
Date Signed: 12/29/2025 03:57:01 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/25/2025 and conducted by Evaluator Jamel Maiwandi

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20251125085231

FACILITY NAME:	SUNNYBROOK LEARNING CENTER		FACILITY NUMBER:	073402990
ADMINISTRATOR:	BERRECHID, HANAN		FACILITY TYPE:	850
ADDRESS:	3255 WILLOW PASS ROAD		TELEPHONE:	(925) 709-6000
CITY:	BAY POINT	STATE: CA	ZIP CODE:	94565
CAPACITY:	53	CENSUS: 22	DATE:	12/12/2025
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Paul Garg		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

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Staff encouraged child to hit another child

INVESTIGATION FINDINGS:

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On 12/12/2025 at approximately 2:00PM Licensing Program Analyst (LPA) Jamel Maiwandi conducted a subsequent complaint investigation at Sunnybrook Learning Center to deliver investigation findings. LPA met with director Paul Garg and explained the purpose of today’s visit. During today's inspection there were 22 preschool children in care with 7 staff members present. Licensee stated there are 35 children enrolled. Findings determinations for the above allegation was delivered during today's inspection. Complaintaint alleges staff encouraged child to hit another child.

During the course of the investigation, LPA conducted interviews with relevant parties, completed a physical plant inspection, made observations, and reviewed copies of requested documents. Multiple interviews conducted indicated staff do not tell children to hit other children back during playtime interactions.

Continues on 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 8

Control Number 02-CC-20251125085231

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: SUNNYBROOK LEARNING CENTER	FACILITY NUMBER: 073402990
	VISIT DATE: 12/12/2025

NARRATIVE

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Based on interviews conducted and information obtained throughout the investigation, the allegation is found to be UNSUBSTANTIATED. A finding that is unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted with Director Paul Garg, whose signature on this report confirms receipt. Appeal rights were provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025

LIC9099 (FAS) - (06/04)

Page: 2 of 8

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/25/2025 and conducted by Evaluator Jamel Maiwandi

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20251125085231

FACILITY NAME:	SUNNYBROOK LEARNING CENTER		FACILITY NUMBER:	073402990
ADMINISTRATOR:	BERRECHID, HANAN		FACILITY TYPE:	850
ADDRESS:	3255 WILLOW PASS ROAD		TELEPHONE:	(925) 709-6000
CITY:	BAY POINT	STATE: CA	ZIP CODE:	94565
CAPACITY:	35	CENSUS: 22	DATE:	12/12/2025
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Paul Garg		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

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Staff do not treat child with respect

INVESTIGATION FINDINGS:

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On 12/12/2025 at approximately 2:00PM Licensing Program Analyst (LPA) Jamel Maiwandi conducted a subsequent complaint investigation at Sunnybrook Learning Center to deliver investigation findings. LPA met with director Paul Garg and explained the purpose of today’s visit. During today's inspection there were 22 preschool children in care with 7 staff members present. Licensee stated there are 35 children enrolled. Findings determinations for the above allegation was delivered during today's inspection. Complaintaint alleges staff do not treat child with respect.

During the course of the investigation, LPA conducted interviews with relevant parties, completed a physical plant inspection, made observations, and reviewed copies of requested documents. Multiple Interviews conducted indicated staff are nice to other children and are not mean to them.

Continues on 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 3 of 8

Control Number 02-CC-20251125085231

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: SUNNYBROOK LEARNING CENTER	FACILITY NUMBER: 073402990
	VISIT DATE: 12/12/2025

NARRATIVE

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SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025

LIC9099 (FAS) - (06/04)

Page: 4 of 8

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/25/2025 and conducted by Evaluator Jamel Maiwandi

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20251125085231

FACILITY NAME:	SUNNYBROOK LEARNING CENTER		FACILITY NUMBER:	073402990
ADMINISTRATOR:	BERRECHID, HANAN		FACILITY TYPE:	850
ADDRESS:	3255 WILLOW PASS ROAD		TELEPHONE:	(925) 709-6000
CITY:	BAY POINT	STATE: CA	ZIP CODE:	94565
CAPACITY:	53	CENSUS: 22	DATE:	12/12/2025
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Paul Garg		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

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9

Staff make child nap in the bathroom

INVESTIGATION FINDINGS:

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On 12/12/2025 at approximately 2:00PM Licensing Program Analyst (LPA) Jamel Maiwandi conducted a subsequent complaint investigation at Sunnybrook Learning Center to deliver investigation findings. LPA met with director Paul Garg and explained the purpose of today’s visit. During today's inspection there were 22 preschool children in care with 7 staff members present. Licensee stated there are 35 children enrolled. Findings determinations for the above allegation was delivered during today's inspection. Complaintaint alleges staff make child nap in the bathroom.
During the course of the investigation, LPA conducted interviews with relevant parties, completed a physical plant inspection, made observations, and reviewed copies of requested documents. Interviews conducted indicated children do not nap any in places like the bathroom or other places like the kitchen, outdoor area, etc.

Continues on 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 5 of 8

Control Number 02-CC-20251125085231

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: SUNNYBROOK LEARNING CENTER	FACILITY NUMBER: 073402990
	VISIT DATE: 12/12/2025

NARRATIVE

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Page 2
Observations conducted showed no children to be napping in or immediately around the bathroom area.

Based on interviews conducted and information obtained throughout the investigation, the allegation is found to be UNSUBSTANTIATED. A finding that is unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted with Director Paul Garg, whose signature on this report confirms receipt. Appeal rights were provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025

LIC9099 (FAS) - (06/04)

Page: 6 of 8

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/25/2025 and conducted by Evaluator Jamel Maiwandi

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20251125085231

FACILITY NAME:	SUNNYBROOK LEARNING CENTER		FACILITY NUMBER:	073402990
ADMINISTRATOR:	BERRECHID, HANAN		FACILITY TYPE:	850
ADDRESS:	3255 WILLOW PASS ROAD		TELEPHONE:	(925) 709-6000
CITY:	BAY POINT	STATE: CA	ZIP CODE:	94565
CAPACITY:	53	CENSUS: 22	DATE:	12/12/2025
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Paul Garg		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff hit child

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 12/12/2025 at approximately 2:00PM Licensing Program Analyst (LPA) Jamel Maiwandi conducted a subsequent complaint investigation at Sunnybrook Learning Center to deliver investigation findings. LPA met with director Paul Garg and explained the purpose of today’s visit. During today's inspection there were 22 preschool children in care with 7 staff members present. Licensee stated there are 35 children enrolled. Findings determinations for the above allegation was delivered during today's inspection. Complaintaint alleges staff hit child.

During the course of the investigation, LPA conducted interviews with relevant parties, completed a physical plant inspection, made observations, and reviewed copies of requested documents. Interviews conducted indicated staff have not hit other children or seen children be hit by staff members.

Continues on 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 7 of 8

Control Number 02-CC-20251125085231

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: SUNNYBROOK LEARNING CENTER	FACILITY NUMBER: 073402990
	VISIT DATE: 12/12/2025

NARRATIVE

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SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025

LIC9099 (FAS) - (06/04)

Page: 8 of 8