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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073402991
Report Date: 12/20/2022
Date Signed: 12/20/2022 04:07:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2022 and conducted by Evaluator Michelle Sutton
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20221007134815
FACILITY NAME:SUNNYBROOK LEARNING CENTERFACILITY NUMBER:
073402991
ADMINISTRATOR:GARG, KRISHNAFACILITY TYPE:
840
ADDRESS:3255 WILLOW PASS ROADTELEPHONE:
(925) 709-6000
CITY:BAY POINTSTATE: CAZIP CODE:
94565
CAPACITY:35CENSUS: 33DATE:
12/20/2022
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Pawan GargTIME COMPLETED:
04:07 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff speaks inappropriately to children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/20/22 at 3:00 PM Licensing Program Analyst (LPA) Michelle Sutton conducted an Unannounced Complaint Investigation at Sunnybrook Learning Center and met with Owner Pawan Garg. The LPA inspected the facility, reviewed records, and conducted interviews. Complaint alligation is that Staff speaks inappropiately to children in care. Based on LPA observations, interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No Deficiencies have been cited for the allegation.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Owner Pawan Garg.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Michelle Sutton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2022 and conducted by Evaluator Michelle Sutton
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20221007134815

FACILITY NAME:SUNNYBROOK LEARNING CENTERFACILITY NUMBER:
073402991
ADMINISTRATOR:GARG, KRISHNAFACILITY TYPE:
840
ADDRESS:3255 WILLOW PASS ROADTELEPHONE:
(925) 709-6000
CITY:BAY POINTSTATE: CAZIP CODE:
94565
CAPACITY:35CENSUS: 33DATE:
12/20/2022
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Pawan GargTIME COMPLETED:
04:07 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff used unusual form of punishment
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/20/22 at 3:00 PM Licensing Program Analyst (LPA) Michelle Sutton conducted an Unannounced Complaint Investigation at Sunnybrook Learning Center and met with Owner Pawan Garg. The LPA inspected the facility, reviewed records, and conducted interviews. Complaint allegation is that Facility staff used unusual form of punishment. Based on LPA observations, interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No Deficiencies have been cited for the allegation.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Owner Pawan Garg.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Michelle Sutton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4