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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073403160
Report Date: 06/26/2024
Date Signed: 06/26/2024 11:34:26 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2024 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240516133028
FACILITY NAME:HILLTOP CHRISTIAN PRESCHOOLFACILITY NUMBER:
073403160
ADMINISTRATOR:DOROTHY COKERFACILITY TYPE:
850
ADDRESS:2200 COUNTRY HILLS DRIVETELEPHONE:
(925) 528-0053
CITY:ANTIOCHSTATE: CAZIP CODE:
94509
CAPACITY:80CENSUS: 22DATE:
06/26/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Dorothy CokerTIME COMPLETED:
11:40 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff spoke inappropriately to child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/26/2024 at 9:30 AM, Licensing Program Analysts (LPAs) Christina Watts and Kareeca Sykes conducted an unannounced Subsequent Complaint Investigation at Hilltop Christian Preschool. LPAs met with Director, Dorothy Coker and explained the purpose of today’s inspection. During today's inspection, there were 22 preschool children in care with 5 staff in two classroom. Director stated there were 31 preschool children enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that Staff spoke inappropriately to child in care. During the course of the investigation. LPA completed a physical plant inspection, reviewed facility records and conducted interviews. LPA could not determine at this time if C1 or any child was spoken to inappropriately by staff. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director Dorothy Coker. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2024 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240516133028

FACILITY NAME:HILLTOP CHRISTIAN PRESCHOOLFACILITY NUMBER:
073403160
ADMINISTRATOR:DOROTHY COKERFACILITY TYPE:
850
ADDRESS:2200 COUNTRY HILLS DRIVETELEPHONE:
(925) 528-0053
CITY:ANTIOCHSTATE: CAZIP CODE:
94509
CAPACITY:31CENSUS: 22DATE:
06/26/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Dorothy CokerTIME COMPLETED:
11:40 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not treat children in care with dignity and respect
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/26/2024 at 9:30 AM, Licensing Program Analysts (LPAs) Christina Watts and Kareeca Sykes conducted an unannounced Subsequent Complaint Investigation at Hilltop Christian Preschool. LPAs met with Director, Dorothy Coker and explained the purpose of today’s inspection. During today's inspection, there were 22 preschool children in care with 5 staff in two classroom. Director stated there were 31 preschool children enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that Staff did not treat children in care with dignity and respect. During the course of the investigation, LPA inspected the facility, reviewed records and conducted interviews. LPA could not determine at this time if C1 or any child was not treated with dignity and respect by staff. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director Dorothy Coker. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2