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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073404858
Report Date: 02/03/2026
Date Signed: 02/03/2026 01:48:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Morgan Pringle
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20251117125602

FACILITY NAME:NEW WORLD CHILD DEVELOPMENT CENTER, WALNUT CREEKFACILITY NUMBER:
073404858
ADMINISTRATOR:STELLA WO CABACUNGANFACILITY TYPE:
850
ADDRESS:1919 GEARY ROADTELEPHONE:
(925) 939-1688
CITY:WALNUT CREEKSTATE: CAZIP CODE:
94597
CAPACITY:8CENSUS: 8DATE:
02/03/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Stella Wo CabacunganTIME COMPLETED:
01:47 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Staff berate child(ren) in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 2/3/2026 at 9:30am Licensing Program Analyst (LPA) Morgan Pringle met with director Stella Wo Cabacungan for a complaint the was recieved alleging staff berate children in care. Present during LPAs visit were eight (8) preschool age children and one (1) additional staff member.

During LPAs visit interviews were conducted. Interviews conducted produced conflicting information regarding the allegation. LPA determined although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with director Stella Wo Cabacungan.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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