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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073407927
Report Date: 02/12/2025
Date Signed: 02/12/2025 11:09:47 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2025 and conducted by Evaluator Kareeca Sykes
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250130154615
FACILITY NAME:HIGGS, JACQUELINE & BETTYFACILITY NUMBER:
073407927
ADMINISTRATOR:HIGGS, JACQUELINEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(925) 237-7039
CITY:PITTSBURGSTATE: CAZIP CODE:
94565
CAPACITY:14CENSUS: 4DATE:
02/12/2025
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Jacqueline Higgs TIME COMPLETED:
11:25 AM
ALLEGATION(S):
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Licensee has an uncleared adult living in the facility
INVESTIGATION FINDINGS:
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On 02/12/2025 at 8:50AM Licensing Program Analyst (LPA) Kareeca "Reeca" Sykes conducted an Unannounced Subsequent Complaint Investigation at Jacqueline & Betty Higgs Family Childcare Home. LPA met with Licensee Jacqueline Higgs and explained purpose of investigation. During today’s inspection LPA observed four (4) children in care and licensee stated there were 11 children enrolled. The finding for the above allegation was delivered during the inspection.Complainant alleges that Licensee has an uncleared adult living in the facility. During the course of the investigation, LPA inspected the facility, reviewed records and conducted interviews. It was determined that there was an adult living in the home without a fingerprint clearance. Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page.
Exit interview was conducted with Jaqueline Higgs. Appeal rights were provided.
A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20250130154615
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: HIGGS, JACQUELINE & BETTY
FACILITY NUMBER: 073407927
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/12/2025
Section Cited
CCR
102370(a)
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102370(a)... the applicant(s) and all adults residing in the home shall obtain a California criminal record clearance or exemption.
This requirement has not been met as evidenced by:
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By COB 02/12/2025, licensee stated they will submit a written statement on how facility will come back into compliance and show proof of clearance/ exemption. Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Based on interview, observation, and record review, the licensee did not comply with the section cited above when an adult without a fingerprint clearance/ exempltion was discovered to be living in the home which poses an immediate risk to the health, safety or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2