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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408207
Report Date: 02/09/2024
Date Signed: 04/05/2024 04:43:51 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/11/2024 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240111161700
FACILITY NAME:BABY YALE ACADEMYFACILITY NUMBER:
073408207
ADMINISTRATOR:STROUGHTER, CHELSEAFACILITY TYPE:
840
ADDRESS:5521 LONE TREE WAY STE. 100TELEPHONE:
(925) 308-7693
CITY:BRENTWOODSTATE: CAZIP CODE:
94513
CAPACITY:15CENSUS: 0DATE:
02/09/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Chelsea StroughterTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Facility staff does not pick up day care students from school on a timely basis.
INVESTIGATION FINDINGS:
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*THIS IS AN AMENDED REPORT* On 02/09/2024 at 9:00 AM, Licensing Program Analyst (LPA) Christina Watts conducted an Unannounced Subsequent Complaint Investigation at Baby Yale Academy. LPA met with Director Chelsea Stroughter and explained the purpose of investigation. During today’s inspection, there were no school age children present and 1 staff. Director stated 24 school age children enrolled. Finding for the above allegation was delivered during the inspection. Complainant alleges that Facility staff does not pick up day care students from school on a timely basis. During the course of the investigation, LPA inspected the facility, reviewed records and conducted interviews. It was determined that from July 2023 to January 2024, the facility has picked up C1 and C2 late from school 5 times and about 15 to 30 minutes late. Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page. Exit interview was conducted with Director, Chelsea Stroughter. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20240111161700
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: BABY YALE ACADEMY
FACILITY NUMBER: 073408207
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/09/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
02/26/2024
Section Cited
CCR
101219(f)
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101219 Admission Agreements
(f) The licensee shall comply with all terms and conditions set forth in the admission agreement. This requirement has not been met as evidenced by:
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By 02/26/2024, Director stated they will submit a written statement on how facility will come back into compliance. Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Based on observation, interviews and record review, the licensee did not comply with the section cited above when facility was 30 minutes to a hour late to pick up C1 and C2 on 5 occasions which poses an potential risk to the health, safety or personal rights of children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2024
LIC9099 (FAS) - (06/04)
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