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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408232
Report Date: 09/14/2021
Date Signed: 09/14/2021 05:44:54 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2021 and conducted by Evaluator Loretta Dyson
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20210909111156
FACILITY NAME:A NEW WORLD OF MONTESSORIFACILITY NUMBER:
073408232
ADMINISTRATOR:HUMAIRA AHMEDFACILITY TYPE:
850
ADDRESS:101 SONORA AVENUETELEPHONE:
(925) 751-9458
CITY:DANVILLESTATE: CAZIP CODE:
94526
CAPACITY:30CENSUS: 15DATE:
09/14/2021
UNANNOUNCEDTIME BEGAN:
03:20 PM
MET WITH:Mona Ahmed TIME COMPLETED:
05:55 PM
ALLEGATION(S):
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Facility is not following COVID-19 mask guidance
INVESTIGATION FINDINGS:
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On 9/14/21 at 3:20pm, Licensing Program Manager (LPM) Loretta Dyson and Licensing Program Analyst (LPA) Lakeisha Chew arrived at the facility to conduct a complaint investigation regarding the above allegation. LPM and LPA entered the facility at 3:40pm and met with Mona Ahmed, the center director. There were 15 preschoolers and 3 additional staff also present. It was alleged that the facility is not following the current COVID-19 mask guidance. During the course of the investigation today, LPM and LPA made observations, requested and reviewed documents and conducted an interview with the director. LPM and LPA observed that none of the children in the preschool classrooms, with children ages 2 years to first grade entry, had masks on while indoors, as required by the California Department of Public Health to help prevent the spread of COVID-19.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Diane Perez
LICENSING EVALUATOR NAME: Loretta Dyson
LICENSING EVALUATOR SIGNATURE:

DATE: 09/14/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20210909111156
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: A NEW WORLD OF MONTESSORI
FACILITY NUMBER: 073408232
VISIT DATE: 09/14/2021
NARRATIVE
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The director confirmed that they do not require children to wear masks because she thought it was a recommendation. Based on the information obtained, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED and the California Code of Regulations (CCR), Title 22, Division 12, Chapter 1, Article 06, and section 101223(a)(2) is being cited on the attached LIC 9099D. Exit interview was conducted with the director and appeal rights were provided. A Notice of Site visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Diane Perez
LICENSING EVALUATOR NAME: Loretta Dyson
LICENSING EVALUATOR SIGNATURE:

DATE: 09/14/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20210909111156
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: A NEW WORLD OF MONTESSORI
FACILITY NUMBER: 073408232
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/14/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/15/2021
Section Cited
CCR
101223(a)(2)
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101223(a) The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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By close of business on 9/15/21, the director has agreed to submit a facility mask policy plan to adhere to the mandate that children ages 2 years and older wear masks inside of a child care facility.
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This requirement has not been met as evidenced by LPM and LPA's observations of children ages 2 years and older inside of the faciity, without masks as mandated by the California Department of Public Health. This poses a potential risk to the health and safety of childen in care.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Diane Perez
LICENSING EVALUATOR NAME: Loretta Dyson
LICENSING EVALUATOR SIGNATURE:

DATE: 09/14/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3