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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408233
Report Date: 01/14/2026
Date Signed: 01/14/2026 05:01:10 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2026 and conducted by Evaluator Morgan Pringle
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260107151921
FACILITY NAME:A NEW WORLD OF MONTESSORIFACILITY NUMBER:
073408233
ADMINISTRATOR:HUMAIRA AHMEDFACILITY TYPE:
830
ADDRESS:101 SONORA AVENUETELEPHONE:
(925) 751-9458
CITY:DANVILLESTATE: CAZIP CODE:
94526
CAPACITY:24CENSUS: 7DATE:
01/14/2026
UNANNOUNCEDTIME BEGAN:
02:38 PM
MET WITH:Humaira "Mona" AhmedTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Ratio - Day care was out of ratio
INVESTIGATION FINDINGS:
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On 1/14/2026 at 2:38pm, Licensing Program Analyst (LPA) Morgan Pringle met with Director Mona Ahmed for a complaint that was received alleging the facility was out of ratio. Present during the visit were seven (7) infants and two (2) additional staff members. Facility holds a license for preschool as well (073408232). The facility operates from 7:30am - 6:00pm, Monday - Friday.

During LPAs visit documents were collected and reviewed. It was found that on 1/5/2026 at 8:20am there were four (4) infants present with one (1) fully qualified staff member. At 8:20am one (1) additional child was signed into the infant room, making the infant room out of ratio. The additional child was signed out at 8:24am. Per the facility schedule for that day, the next teacher was not scheduled to arrive unitl 8:30am, making the facility out of ratio for the time that the fifth child was present.

Continued on LIC809C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20260107151921
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: A NEW WORLD OF MONTESSORI
FACILITY NUMBER: 073408233
VISIT DATE: 01/14/2026
NARRATIVE
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LPA determined the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 is being cited on the attached LIC 9099D. Failure to submit Proof of Corrections (POC) by Plan of Correction date may result in civil penalties.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Mona Ahmed.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20260107151921
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: A NEW WORLD OF MONTESSORI
FACILITY NUMBER: 073408233
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/14/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/21/2026
Section Cited
CCR
101416.5(b)
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101416.5(b) There shall be a ratio of one teacher for every four infants in attendance.

This requirement was not mat as evidence by:

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Director provided LPA Pringle a schedule that shows arrival times for the infant staff that ensures the ratios will be met at all times. Director must also send LPA a record of the ratios in the infant room by listing how many infants are present and how many staff are present at 8:00am until the POC date.
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Through record review it was found that on 1/5/2026 there were 5 infants present and signed into care with 1 teacher. This poses a potential risk to the health and safety of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3