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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408263
Report Date: 05/23/2023
Date Signed: 05/23/2023 05:04:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2023 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20230508095743
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
073408263
ADMINISTRATOR:KAMAL, FAUZIAFACILITY TYPE:
850
ADDRESS:4831 LONE TREE WAYTELEPHONE:
(925) 281-7640
CITY:ANTIOCHSTATE: CAZIP CODE:
94531
CAPACITY:130CENSUS: DATE:
05/23/2023
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:FAUZIA KAMALTIME COMPLETED:
05:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERONAL RIGHTS-Staff yells at day care children
PERSONAL RIGHTS- Staff left day care child alone crying for a long period of time
PERSONAL RIGHTS-Staff left day care child in soiled clothing.
OTHER- Staff behavior is rude and dismissive
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LICENSING PROGRAM ANALYST MET WITH CENTER DIRECTOR FAUZIA KAMAL TO DELIVER THE FINDINGS TO THE ABOVE COMPLAINT ALLEGATIONS

UPON ARRIVAL THERE ARE 58 CHILDREN PRESENT ALONG WITH 11 STAFF. ON THIS ANALYST'S LAST VISIT, INTERVIEWS WERE CONDUCTED WITH THE CENTER DIRECTOR AND OWNER AND RELEVANT DOCUMENTS WERE RECEIVED. TODAY ADDITIONAL INTERVIEWS WERE CONDUCTED. THE ALLEGATIONS ARE THAT STAFF YELLS AT DAY CARE CHILDREN, STAFF LEFT DAY CAR CHILD ALONGE CRYING FOR A LONG PERIOD OF TIME, STAFF LEFT DAY CARE CHILD IN SOILED CLOTINING AND STAFF IS RUDE AND DISMISSIVE.

ALTHOUGH THE ALLEGATIONS MAY HAVE HAPPENED OR IS VALID, THERE IS NOT A PREPONDERANCE OF EVIDENCE TO PROVE THE ALLEGED VIOLATIONS DID OR DID NOT OCCUR, THEREFORE THE ALLEGATIONS ARE UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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