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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408263
Report Date: 01/18/2024
Date Signed: 01/18/2024 03:19:24 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/16/2024 and conducted by Evaluator Ashley Curry
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240116100853
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
073408263
ADMINISTRATOR:KAMAL, FAUZIAFACILITY TYPE:
850
ADDRESS:4831 LONE TREE WAYTELEPHONE:
(925) 281-7640
CITY:ANTIOCHSTATE: CAZIP CODE:
94531
CAPACITY:130CENSUS: DATE:
01/18/2024
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Nicole Neely/ Srivasu KakarlaTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Unqualified staff are supervising day care children

Staff are commingling day care children
INVESTIGATION FINDINGS:
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On 01/18/2024 at 10:15 AM Licensing Program Analyst (LPA), A. Curry conducted an unannounced complaint inspection. LPA met with the Director, Nicole Neely, to explain the purpose of today's visit. LPA toured the facility, retrieved relevant documentation, reviewed files, and conducted interviews with staff and children. Based on information gathered through interviews, it was revealed that two Aids are left alone with children while the lead teacher takes a break. (See 809D). The director was reminded that Aids shall only work under direct supervison of a fully qualified teacher except when children are napping or when assisting children in the bathroom. The interviews also revealed staff are commingling infant, preschool, and school age children (See 809D).


Exit interview conducted, appeal rights were given, and report was reviewed with the Director, Nicole Neely and Owner, Srivasu Kakarla.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Ashley Curry
LICENSING EVALUATOR SIGNATURE:

DATE: 01/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20240116100853
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 073408263
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/18/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/01/2024
Section Cited
CCR
101216.2(e)(1)
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101216.2 Teacher Aide Qualifications (e)An aide shall work only under the direct supervision of a teacher. (1)An Aid...may escort and/or assist children in going to the bathroom, and may supervise napping children...
This requirement is not met as evidence by:
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By 02/01/2024 the facility will email a written statement on how they will comply with the regulation.
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Based on interviews and record review the facility did not comply with the section cited above by ensuring Aids are under the direct supervision of a teacher, which poses a potential risk to the health & safety of children in care.
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Type B
02/01/2024
Section Cited
CCR
101161(a)
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101161Limitations on Capacity (a)A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.

This requirement is not met as evidence by:
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By 02/01/2024 the facility a plan to ensure they have enough staffing children are not commingling.
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Based on interviews the facility did not comply with the section above by ensuring the preschool children do not commingle with the other child care center children, which poses a risk to the health & Safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Ashley Curry
LICENSING EVALUATOR SIGNATURE:

DATE: 01/18/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2