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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408263
Report Date: 02/08/2024
Date Signed: 02/08/2024 03:22:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/09/2024 and conducted by Evaluator Sikia Blue
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240109125450
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
073408263
ADMINISTRATOR:KAMAL, FAUZIAFACILITY TYPE:
850
ADDRESS:4831 LONE TREE WAYTELEPHONE:
(925) 281-7640
CITY:ANTIOCHSTATE: CAZIP CODE:
94531
CAPACITY:130CENSUS: 79DATE:
02/08/2024
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Nicole NeelyTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Personal Rights - Staff handled day care children in a rough manner
2. Personal Rights - Staff yelled at day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 02/08/24 at 9:15 AM Licensing program analyst (LPA) Sikia Blue and Licensing program analyst (LPA) Ashley Curry arrived for an unannounced visit. LPA met with director Nicole Neely and explained the purpose of today’s visit.

During the course of the investigation, we reviewed documents, made observations, and conducted interviews. Although those allegations may have happened, there wasn’t a preponderance of evidence. Based on all the information received, it could not be determined that staff yelled at children in care or handled children in a rough manner. Therefore, the above allegation is determined to be unsubstantiated.

Based on observations, documents, and interviews, no deficiencies are being cited today. Exit interview was conducted, report was reviewed and given to the director, notice of cite visit, and appeal rights were given and director should post for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Sikia Blue
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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