073408263-2-19-2025-02-CC-SJON-DEHT2Y-20250306132129

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073408263
Report Date: 02/19/2025
Date Signed: 02/19/2025 11:07:57 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2025 and conducted by Evaluator Kareeca Sykes

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20250128133338

FACILITY NAME:	LEARNING EXPERIENCE, THE		FACILITY NUMBER:	073408263
ADMINISTRATOR:	KAMAL, FAUZIA		FACILITY TYPE:	850
ADDRESS:	4831 LONE TREE WAY		TELEPHONE:	(925) 281-7640
CITY:	ANTIOCH	STATE: CA	ZIP CODE:	94531
CAPACITY:	130	CENSUS: 76	DATE:	02/19/2025
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Nicole Neely		TIME COMPLETED:	11:00 PM

ALLEGATION(S):

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9

Staff put incorrect underwear on child.

INVESTIGATION FINDINGS:

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On 02/19/2025 at 9:00AM Licensing Program Analyst (LPA) Kareeca “Reeca” Sykes and Ashley Hollinger conducted an Unannounced Subsequent Complaint Investigation at The Learning Center. LPA met with Director Nicole Neely and explained the purpose of today’s inspection. The finding for the above allegation was delivered during the inspection. During today’s inspection there were 76 preschool children in care with nine (9) staff in six (6) classrooms. Complainant alleges staff put incorrect underwear on child which “humiliated” the child in front of staff and other children in care. During the course of the investigation LPAs completed a physical plant inspection, reviewed facility records and conducted interviews. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation.
Exit interview conducted with Director Nicole Neely. Appeal rights were provided.
A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:	DATE: 02/19/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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