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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408320
Report Date: 04/22/2025
Date Signed: 04/22/2025 02:45:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/20/2025 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20250220141326
FACILITY NAME:VAN VELZEN, MARTAFACILITY NUMBER:
073408320
ADMINISTRATOR:VAN VELZEN, MARTAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(925) 878-5795
CITY:LAFAYETTESTATE: CAZIP CODE:
94549
CAPACITY:14CENSUS: 12DATE:
04/22/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:MARTA VAN VELZENTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS- Licensee does not ensure children are provided care and supervision at all times
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 4/22/2025 Licensing Program Analyst Tasha Alexander met with licensee Marta Van Velzen to deliver the findings to the above complaint allegation.

Upon arrival, there are 12 napping children present along with the licensee, her husband Mark, and assistant Vienna.
On this analyst's last visit, an interview was conducted with Ms. Van Velzen and a tour of the family child care home was conducted. Today another tour of the facility was conducted. LPA observed 7 preschool age children napping on cots, 1 preschool age child ( 2 year old), napping in a play yard and 2 infants napping in individual cribs. All children are napping in the downstairs living room under the supervision of 1 assistant. Sleep logs were also reviewed today and found to be up to date. Further investigation has also been conducted.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

An exit interview was conducted with licensee Marta Van Velzen. A notice of site visit was given and must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/20/2025 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20250220141326

FACILITY NAME:VAN VELZEN, MARTAFACILITY NUMBER:
073408320
ADMINISTRATOR:VAN VELZEN, MARTAFACILITY TYPE:
810
ADDRESS:3099 OLD TUNNEL ROADTELEPHONE:
(925) 878-5795
CITY:LAFAYETTESTATE: CAZIP CODE:
94549
CAPACITY:14CENSUS: 12DATE:
04/22/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:MARTA VAN VELZENTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS- Licensee has day-care children in areas of home not included on the facility sketch
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 4/22/2025 Licensing Program Analyst Tasha Alexander met with licensee Marta Van Velzen to deliver the findings to the above complaint allegation.

Upon arrival, there are 12 napping children present along with the licensee, her husband Mark, and assistant Vienna.
On this analyst's last visit, an interview was conducted with Ms. Van Velzen and a tour of the family child care home was conducted. Today another tour of the facility was conducted. LPA observed 7 preschool age children napping on cots, 1 preschool age child ( 2 year old), napping in a play yard and 2 infants napping in individual cribs. All children are napping in the downstairs living room under the supervision of 1 assistant. Sleep logs were also reviewed today and found to be up to date. Further investigation has also been conducted.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

An exit interview was conducted with licensee Marta Van Velzen. A notice of site visit was given and must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2