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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408864
Report Date: 10/28/2025
Date Signed: 10/28/2025 06:31:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2025 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250829155019
FACILITY NAME:KIDDIE ACADEMYFACILITY NUMBER:
073408864
ADMINISTRATOR:ABADAT KHANFACILITY TYPE:
850
ADDRESS:1620 NEROLY RD.TELEPHONE:
(925) 261-6717
CITY:OAKLEYSTATE: CAZIP CODE:
94561
CAPACITY:114CENSUS: 45DATE:
10/28/2025
UNANNOUNCEDTIME BEGAN:
04:35 PM
MET WITH:Abadat "Abi" KhanTIME COMPLETED:
06:30 PM
ALLEGATION(S):
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Facility is operating out of ratio compliance.
INVESTIGATION FINDINGS:
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On 10/28/2025 at 4:35 PM, Licensing Program Analyst (LPA) Christina Watts conducted an Unannounced Subsequent Complaint Investigation at Kiddie Academy. LPA met with Director, Abadat "Abi" Khan and delivered the findings for the above allegation. During today's inspection, there were 45 preschool children in care with 4 staff in 4 classrooms. Director stated there are 55 preschool children enrolled. Complainant alleges that Facility is operating out of ratio compliance. During the course of the investigation, LPA inspected the facility, reviewed records and conducted interviews. It was determined that facility has been out of ratio on multiple occasions during drop off, nap time and pick up from Feburary 2025 to present for a period between 5 -10 minutes. Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page. Exit interview was conducted with. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20250829155019
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: KIDDIE ACADEMY
FACILITY NUMBER: 073408864
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/13/2025
Section Cited
CCR
101216.3(a)
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101216.3 Teacher-Child Ratio (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance...This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above...
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By 11/13/2025, Director stated they will submit a written statement on how facility will come back into compliance. Director also stated they will conduct staff meeting on ratios. LPA requested Director to submit to licensing agenda and sign in sheet.
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...when facility has been out of ratio during pick up, drop off and nap time which poses an potential risk to the health, safety or personal rights of children in care.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
LIC9099 (FAS) - (06/04)
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