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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408931
Report Date: 04/23/2025
Date Signed: 04/23/2025 03:37:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/07/2025 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250307161712
FACILITY NAME:YOUNG LEARNERS ACADEMYFACILITY NUMBER:
073408931
ADMINISTRATOR:LUNDBERG, AMYFACILITY TYPE:
850
ADDRESS:909 CAMINO RAMONTELEPHONE:
(714) 271-3321
CITY:DANVILLESTATE: CAZIP CODE:
94526
CAPACITY:60CENSUS: 50DATE:
04/23/2025
UNANNOUNCEDTIME BEGAN:
09:06 AM
MET WITH:Kayla Young & Amy LundbergTIME COMPLETED:
03:51 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Daycare child sustained multiple unexplained injuries while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On April 23, 2025 at 9:06am, Licensing Program Analyst (the LPA) Indira Loza arrived unannounced to deliver the findings to the above allegation and met with Co-Director Amy Lundberg. Present in care were 50 preschoolers and 9 staff members. During the investigation LPA Loza conducted interviews with parents, staff and children, observed the classrooms, reviewed center documentation regarding the allegations and toured the center.

Although one interview stated that the children had unexplained injuries, the majority of the interviews stated that the children would rough house which caused injuries that were not immediately visible. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

Exit interview conducted with Co-Directors Amy Lundberg and Kayla Young.
Report and Notice of Site visit provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/07/2025 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250307161712

FACILITY NAME:YOUNG LEARNERS ACADEMYFACILITY NUMBER:
073408931
ADMINISTRATOR:LUNDBERG, AMYFACILITY TYPE:
850
ADDRESS:909 CAMINO RAMONTELEPHONE:
(714) 271-3321
CITY:DANVILLESTATE: CAZIP CODE:
94526
CAPACITY:60CENSUS: 50DATE:
04/23/2025
UNANNOUNCEDTIME BEGAN:
09:06 AM
MET WITH:Kayla Young & Amy LundbergTIME COMPLETED:
03:51 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not provide adequate supervision to the children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On April 23, 2025 at 9:06am, Licensing Program Analyst (the LPA) Indira Loza arrived unannounced to deliver the findings to the above allegation and met with Co-Director Amy Lundberg. Present in care were 50 preschoolers and 9 staff members. During the investigation LPA Loza conducted interviews with parents, staff and children, observed the classrooms, reviewed center documentation regarding the allegations and toured the center.

Although two interviews stated that the facility could use extra supervision while on the play yard, the majority of the interviews stated that the staff are always providing sufficient supervision. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

Exit interview conducted with Co-Directors Amy Lundberg and Kayla Young.
Report and Notice of Site visit provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2