073408953-2-6-2025-02-CC-MMEA-DE7UXY-20250224145907

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073408953
Report Date: 02/06/2025
Date Signed: 02/06/2025 03:56:56 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2024 and conducted by Evaluator Mario Caro

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20241210113449

FACILITY NAME:	ALAMO MONTESSORI		FACILITY NUMBER:	073408953
ADMINISTRATOR:	MARNIE CHAPA		FACILITY TYPE:	850
ADDRESS:	1350 DANVILLE BLVD		TELEPHONE:	(925) 314-1706
CITY:	ALAMO	STATE: CA	ZIP CODE:	94507
CAPACITY:	29	CENSUS: 10	DATE:	02/06/2025
		UNANNOUNCED	TIME BEGAN:	02:54 PM
MET WITH:	Chapa, Marnie		TIME COMPLETED:	04:11 PM

ALLEGATION(S):

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9

Day care child sustained an unexplained injury while in care due to lack of staff supervision.

INVESTIGATION FINDINGS:

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On 02/06/25 at 2:54 pm Licensing Program Analysts (LPA) Mario Caro conducted a complaint investigation and delivered the findings. LPA met with Director Marnie Chapa. Present during the visit were Director, 4 staff members, and 10 preschoolers in care. During the course of the investigation LPA toured the facility, obtained copies of relevant documents and conducted interviews with staff, children, and parents.

Interviews indicated conflicting information therefore the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director. Appeal rights were provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:	DATE: 02/06/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 6

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2024 and conducted by Evaluator Mario Caro

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20241210113449

FACILITY NAME:	ALAMO MONTESSORI		FACILITY NUMBER:	073408953
ADMINISTRATOR:	MARNIE CHAPA		FACILITY TYPE:	850
ADDRESS:	1350 DANVILLE BLVD		TELEPHONE:	(925) 314-1706
CITY:	ALAMO	STATE: CA	ZIP CODE:	94507
CAPACITY:	29	CENSUS: 10	DATE:	02/06/2025
		UNANNOUNCED	TIME BEGAN:	02:54 PM
MET WITH:	Chapa, Marnie		TIME COMPLETED:	04:11 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff left day care children unsupervised while in care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:	DATE: 02/06/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 6 of 6

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2024 and conducted by Evaluator Mario Caro

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20241210113449

FACILITY NAME:	ALAMO MONTESSORI		FACILITY NUMBER:	073408953
ADMINISTRATOR:	MARNIE CHAPA		FACILITY TYPE:	850
ADDRESS:	1350 DANVILLE BLVD		TELEPHONE:	(925) 314-1706
CITY:	ALAMO	STATE: CA	ZIP CODE:	94507
CAPACITY:	29	CENSUS: 10	DATE:	02/06/2025
		UNANNOUNCED	TIME BEGAN:	02:54 PM
MET WITH:	Chapa, Marnie		TIME COMPLETED:	04:11 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Unqualified staff are supervising day care children in care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 02/06/25 at 2:54 pm Licensing Program Analyst (LPA) Mario Caro conducted a complaint investigation and delivered the findings. LPA met with Director Marnie Chapa. Present during the visit were Director, 4 staff members, and 10 preschoolers in care. During the course of the investigation LPA toured the facility, obtained copies of relevant documents and conducted interviews with staff, children, and parents.

An allegation was made that unqualified staff are supervising day care children in care. LPA reviewed transcripts of the staff on 12/12/24 documenting which staff had sufficient units to qualify as fully qualified teachers and which would be considered aides. Interviews indicated a staff that qualified as an aide based off units has been supervising children alone. Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulation 101216.2(e), Title 22, Division 12 is being cited on 9099-D page.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:	DATE: 02/06/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 6

Control Number 02-CC-20241210113449

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: ALAMO MONTESSORI	FACILITY NUMBER: 073408953
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/06/2025

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 02/06/2025 Section Cited CCR 101216.2(e)	1 2 3 4 5 6 7	Teacher Aide Qualifications and Duties- An aide shall work only under the direct supervision of a teacher	1 2 3 4 5 6 7	Director will submit a schedule to ccld displaying the staff member scheduled with a fully quallified teacher or the director by POC date 02/20/2025.
	8 9 10 11 12 13 14	This requirement has not been met as evidenced by: Interviews indicated a staff that qualified as an aide based off units has been supervising children alone.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:	DATE: 02/06/2025

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025

LIC9099 (FAS) - (06/04)

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