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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409330
Report Date: 08/26/2025
Date Signed: 08/26/2025 04:17:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2025 and conducted by Evaluator Kayla Merchant
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250701134021
FACILITY NAME:GATTI, CRYSTALFACILITY NUMBER:
073409330
ADMINISTRATOR:GATTI, CRYSTALFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(925) 852-7466
CITY:ANTIOCHSTATE: CAZIP CODE:
94509
CAPACITY:14CENSUS: 5DATE:
08/26/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Crystal GattiTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Licensee violated children personal rights
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/26/2025 at 12:00 PM, Licensing Program Analysts (LPAs) Kayla Merchant and Kareeca ”Reeca” Sykes conducted an unannounced Subsequent Complaint Investigation at Crystal Gatti’s Large Family Child Care Home. LPAs met with Licensee and explained the purpose of today’s inspection. There are 4 preschoolers and 1 infant present today. The finding for the above allegation was delivered during the inspection. Complainant alleges that the Licensee violated children’s personal rights. During course of investigation LPAs conducted facility inspection, observations, record review, interviews and obtained documents. It was determined that it cannot be proven that licensee violated the personal rights of children in care.
Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation.
Exit interview conducted with Licensee Crystal Gatti.
A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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