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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409330
Report Date: 08/26/2025
Date Signed: 08/26/2025 04:19:03 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2025 and conducted by Evaluator Kayla Merchant
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250701134021
FACILITY NAME:GATTI, CRYSTALFACILITY NUMBER:
073409330
ADMINISTRATOR:GATTI, CRYSTALFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(925) 852-7466
CITY:ANTIOCHSTATE: CAZIP CODE:
94509
CAPACITY:14CENSUS: 5DATE:
08/26/2025
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Crystal GattiTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Licensee did not report incidents to Licensing
INVESTIGATION FINDINGS:
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On 8/26/2025 at 12:15 PM, Licensing Program Analysts (LPAs) Kayla Merchant and Kareeca ”Reeca” Sykes conducted an unannounced Subsequent Complaint Investigation at Crystal Gatti’s Large Family Child Care Home. LPAs, met with Licensee and explained the purpose of today’s inspection. There are 4 preschoolers and 1 infant present today. The finding for the above allegation was delivered during the inspection. Complainant alleges that the Licensee did not report incidents to Licensing.
During course of investigation LPA conducted facility inspection, observations, record review, interviews and obtained documents. It was determined when conducting an in-person and phone interview, Licensee stated that they did not report an incident that occurred that resulted in a child seeking medical attention. This is a repeat violation that the Licensee was cited for on 11/26/2025 and a civil penalty of $250.00 is being assessed during today's inspection.
Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page.
Exit interview was conducted with Licensee, Crystal Gatti.
A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS. Appeal Rights Provided.
Appeal Rights Provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20250701134021
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: GATTI, CRYSTAL
FACILITY NUMBER: 073409330
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/26/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
09/02/2025
Section Cited
CCR
102416.2(b)(3)(B)
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102416.2 Reporting Requirements (b)The licensee shall report to the Department... (3)(B)Any injury to any child that requires medical treatment.
This requirement has not been met as evidenced by:
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Licensee shall submit a written statement detailing her understanding of reporting requirements to CCL by 9/2/2025.
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Licensee did not report an incindent where a daycare child received medical treatment for an injury sustained while in care which poses a potential risk to the Health, Safety or Personal Rights to children in care.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
LIC9099 (FAS) - (06/04)
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