<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409330
Report Date: 08/26/2025
Date Signed: 08/26/2025 04:30:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2025 and conducted by Evaluator Kareeca Sykes
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250715152145
FACILITY NAME:GATTI, CRYSTALFACILITY NUMBER:
073409330
ADMINISTRATOR:GATTI, CRYSTALFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(925) 852-7466
CITY:ANTIOCHSTATE: CAZIP CODE:
94509
CAPACITY:14CENSUS: 5DATE:
08/26/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:CRYSTAL GATTITIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee did not notify parent of injury to child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/26/2025 at 1:30PM Licensing Program Analyst's (LPA's) Kareeca "Reeca" Sykes and Kayla Merchant conducted an Unannounced Subsequent Complaint Investigation at Crystal Gatti's Large Family Childcare Home. LPA's met with Licensee Crystal Gatti and explained purpose of today's visit. LPA's observed one (1) infant and four (4) preschool children in care, and licensee states there are 13 children enrolled.
Complainant alleges that "Licensee did not notify parent of injury to child in care". During the course of the investigation, LPA's inspected the facility, reviewed records and conducted interviews.
Based on the evidence obtained and interviews that were conducted throughout the investigation, Licensee stated that due to not being at the facility during the time the incident occurred they did not notify the parent of the child's injury. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page.
Exit interview was conducted with Licensee Crystal Gatti. Appeal rights were provided.
A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20250715152145
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: GATTI, CRYSTAL
FACILITY NUMBER: 073409330
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/26/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/02/2025
Section Cited
CCR
102416.2(f)(1)
1
2
3
4
5
6
7
As soon as possible but no later then the same business day, the licensee shall notify a child's parent or authorized representative regardless of the injuries or acts that affect that child as specified in Health and Safety Code Section 1597.467(a). This requirement has not been met as evidenced by:
1
2
3
4
5
6
7
Licensee stated that by Close of Business 09/02/2025, the licensee will conduct daily checks with assistants and have them sign a safety concerns notebook to inform licnesee of any incidents that may occur when the licensee is not at the facility.
8
9
10
11
12
13
14
Based on interviews with licensee, the licensee stated that they did not report the child's injury to the parent due to the Licensee not being present in the home during the time of incident which poses a potential risk to the Health, Safety or Personal Rights to children in care.
8
9
10
11
12
13
14
Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until coorrected.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2