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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409580
Report Date: 01/24/2024
Date Signed: 01/24/2024 04:09:28 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/18/2024 and conducted by Evaluator Ashley Akinleye
COMPLAINT CONTROL NUMBER: 02-CC-20240118153458
FACILITY NAME:PRIMROSE SCHOOL OF DANVILLEFACILITY NUMBER:
073409580
ADMINISTRATOR:KARIM RAMZANALIFACILITY TYPE:
830
ADDRESS:2425 CAMINO TASSAJARATELEPHONE:
(925) 488-4880
CITY:DANVILLESTATE: CAZIP CODE:
94526
CAPACITY:9CENSUS: DATE:
01/24/2024
UNANNOUNCEDTIME BEGAN:
08:08 AM
MET WITH:Morrina JackTIME COMPLETED:
04:09 PM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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On 1/24/23 at 8:08am Licensing Program Analyst (LPA) arrived at the facility to conduct a complaint investigation at Primrose School of Danville. LPA was met by Karim Ramzanali the owner's wife and the assistant director Morrina Jack. LPA explained the reason for the visit and was granted access to the facility. LPA was advised that temporary site director would be coming soon.

The complaintant alleges that unqualified staff providing care and supervision to daycare children. LPA toured facility with owner and temporary site director for a health and safety inpsection. LPA also conducted interviews with staff and a record review of facility files.
Report continues on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Ashley Akinleye
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 02-CC-20240118153458
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: PRIMROSE SCHOOL OF DANVILLE
FACILITY NUMBER: 073409580
VISIT DATE: 01/24/2024
NARRATIVE
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 Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 1), are being cited on the attached LIC 9099D.
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Ashley Akinleye
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 02-CC-20240118153458
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: PRIMROSE SCHOOL OF DANVILLE
FACILITY NUMBER: 073409580
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/24/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/31/2024
Section Cited
CCR
101216.1(a)(b)(c)
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(a) In addition to Section 101216, the following shall apply:

(b) Prior to employment, a teacher shall meet the requirements of (b)(1) or (b)(2) below:

(1) A teacher shall have completed, with passing grades, at least six postsecondary semester or equivalent quarter units of the education requirement specified in (c)(1) below, or shall have obtained a Child Development Assistance Permit issued by the California Commission on Teacher Credentialing.
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Owner will complete and sign a statement stating that identified person will not be allowed to supervise children. Facility will submit a break schedule for all staff showing that there is sufficient staff for ratio.
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Based upon interview and record review the facility was observed to have atleast 1 unqualified persons caring or supervising children which poses a potential health risks to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Ashley Akinleye
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4