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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409580
Report Date: 05/10/2024
Date Signed: 05/10/2024 11:07:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2024 and conducted by Evaluator Ashley Akinleye
COMPLAINT CONTROL NUMBER: 02-CC-20240315132924

FACILITY NAME:PRIMROSE SCHOOL OF DANVILLEFACILITY NUMBER:
073409580
ADMINISTRATOR:KARIM RAMZANALIFACILITY TYPE:
830
ADDRESS:2425 CAMINO TASSAJARATELEPHONE:
(925) 488-4880
CITY:DANVILLESTATE: CAZIP CODE:
94526
CAPACITY:20CENSUS: DATE:
05/10/2024
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Sareh O.TIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled daycare child roughly.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/10/24 at 8:00am Licensing Program Analyst (LPA) Ashley Akinleye arrived at Primrose School of Danville to further a complaint investigation. LPA was met by Director Sareh Ostad. and granted access to the facility. During the visit LPA conducted interviews, made observations and conducted a record review.Per the allegation, staff handled daycare child roughly. LPAs interviews with staff and observation of C1 revealed that C1 was not handled roughly but S1 was attempting to prevent C1 from falling from a changing table.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Ashley Akinleye
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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