073409581-12-18-2024-02-CC-SJON-DCKRLC-20250103120656

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073409581
Report Date: 12/18/2024
Date Signed: 12/18/2024 02:20:08 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/25/2024 and conducted by Evaluator Diana Campos

COMPLAINT CONTROL NUMBER: 02-CC-20241025150353

FACILITY NAME:	PRIMROSE SCHOOL OF DANVILLE		FACILITY NUMBER:	073409581
ADMINISTRATOR:	KARIM RAMZANALI		FACILITY TYPE:	850
ADDRESS:	2425 CAMINO TASSAJARA		TELEPHONE:	(925) 488-4880
CITY:	DANVILLE	STATE: CA	ZIP CODE:	94526
CAPACITY:	103	CENSUS: 41	DATE:	12/18/2024
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Karim Ramzanali		TIME COMPLETED:	04:25 PM

ALLEGATION(S):

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Staff are not meeting children's toileting needs

INVESTIGATION FINDINGS:

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LPAs A. Hollinger and D. Campos made an unannounced visit and met with licensee Karim Ramzanali for the purpose of delivering the findings of the complaint allegations. Director Sareh Ostadhosseinkhayyat arrived later. Present for the visit were 9 staff and 41 preschool children in care. During the course of the investigation, interviews were conducted. It was alleged that staff are not meeting children's toileting needs. Interviews conducted revealed conflicting information. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is unsubstantiated at this time.

Exit interview conducted with Director Sareh Ostadhosseinkhayyat.
A Notice of Site visit was provided and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:	DATE: 12/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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