073409581-7-7-2025-02-CC-WNOA-DJDME3-20250708093205

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073409581
Report Date: 07/07/2025
Date Signed: 07/07/2025 03:22:32 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
BAY AREA-CC OAKLAND, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/21/2025 and conducted by Evaluator Jyoti Saini

COMPLAINT CONTROL NUMBER: 02-CC-20250421104602

FACILITY NAME:	PRIMROSE SCHOOL OF DANVILLE		FACILITY NUMBER:	073409581
ADMINISTRATOR:	KARIM RAMZANALI		FACILITY TYPE:	850
ADDRESS:	2425 CAMINO TASSAJARA		TELEPHONE:	(925) 488-4880
CITY:	DANVILLE	STATE: CA	ZIP CODE:	94526
CAPACITY:	103	CENSUS: 44	DATE:	07/07/2025
		UNANNOUNCED	TIME BEGAN:	12:35 PM
MET WITH:	Licensee, Karim Ramzanali		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

-Staff yell at children

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analysts (LPAs) Jyoti Saini and Kassandra Medrano arrived unannounced to deliver the findings from a complaint investigation for the above allegation. LPAs met with Licensee Karim Ramzanali and explained the purpose of the inspection. Present during today's visit were the licensee, director and eight (8) staff members supervising 44 children ( 7 toddlers and 37 preschool-aged).
During the course of the investigation, interviews indicated that staff have not witnessed any conduct such as yelling at children or violating their personal rights. Although, the allegation may have happened or is valid, there is not perponderance of evidence to prove the alledged allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Appeal rights were given. An exit interview was conducted, and the report was reviewed with the Licensee, Karim Ramzanali.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:	DATE: 07/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 1