<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409597
Report Date: 11/20/2024
Date Signed: 11/20/2024 05:45:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/01/2024 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20241101132216
FACILITY NAME:YMCA OF THE EAST BAY FAIRGROUNDSFACILITY NUMBER:
073409597
ADMINISTRATOR:CARRILLO, RAMONAFACILITY TYPE:
860
ADDRESS:1203 WEST 10TH STREETTELEPHONE:
(925) 450-6952
CITY:ANTIOCHSTATE: CAZIP CODE:
94509
CAPACITY:126CENSUS: 73DATE:
11/20/2024
UNANNOUNCEDTIME BEGAN:
03:45 PM
MET WITH:Ramona CarrilloTIME COMPLETED:
05:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff pulled child's hair out
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/20/2024 at 3:45 PM, Licensing Program Analyst (LPA) Christina Watts conducted an unannounced Subsequent Complaint Investigation at YMCA of the East Bay - Fairgrounds. LPA met with Director, Ramona Carrillo and explained the purpose of today’s inspection. The finding for the above allegation was delivered during the inspection. During today's inspection, there were 73 children in care (10 infants, 15 toddlers, 48 preschoolers) with 20 staff in 9 classrooms. Director stated there are 97 children enrolled. Complainant alleges that staff pulled child's hair out. During the course of the investigation, LPA completed a physical plant inspection, reviewed facility records and conducted interviews. It was determined that C1 hair could have been pulled by 2 other children and not by staff. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director, Ramona Carrillo. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1