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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409598
Report Date: 02/18/2026
Date Signed: 02/18/2026 12:31:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/19/2025 and conducted by Evaluator Mone Flores
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20251219121718

FACILITY NAME:YMCA OF THE EAST BAY -LONE TREE ELCFACILITY NUMBER:
073409598
ADMINISTRATOR:SHAMAICA WALKERFACILITY TYPE:
860
ADDRESS:1931 MOKELUMNE DRIVETELEPHONE:
(925) 450-6954
CITY:ANTIOCHSTATE: CAZIP CODE:
94531
CAPACITY:36CENSUS: 29DATE:
02/18/2026
UNANNOUNCEDTIME BEGAN:
12:04 PM
MET WITH:Kiltoya LashTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Teacher grabs and yells at child in care.
Center is not providing incident reports to parent.
INVESTIGATION FINDINGS:
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On 02/18/2026 at 12:04 PM Licensing Program Analysts (LPAs) Mone Flores and Kareeca "Reeca" Sykes conducted an Unnanounced Complaint Investigation at the YMCA of the East Bay - Lone Tree ELC. LPAs met with the Director, Kiltoya Lash, and explained the purpose of today’s inspection. During the visit LPAs observed 29 children in care with nine staff members in three classrooms. The Director stated there are 36 children enrolled. Complainant alleges "teacher grabs and yells at child in care and the center is not providing incident reports to parent."

During the course of the investigation, LPAs reviewed records, toured the facility, conducted interviews and obtained relevant documents. LPAs conducted seven interviews with staff, eight with children enrolled, and five parents of children enrolled which all support that the staff present in the facility do not yell or grab the children in care. LPAs confirmed through interviews and relevant documents provided by the Director that staff does report injuries/accidents to parents of children in care by completing an accident report which parents must sign acknowledging receipt of the report upon pick up.
-Continued on LIC 9099C-
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Mone Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 02-CC-20251219121718
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: YMCA OF THE EAST BAY -LONE TREE ELC
FACILITY NUMBER: 073409598
VISIT DATE: 02/18/2026
NARRATIVE
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Based on the evidence obtained and interviews conducted throughout the investigation, there is not a preponderance of evidence to prove the alleged violation did or did not occur therefore the above allegation(s) is found to be UNSUBSTANTIATED.

No Deficiency has been cited for this allegation. Findings were delivered during the inspection.
Exit interview was conducted with the Director, Kiltoya Lash.
Appeal rights were provided to the Director.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Mone Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4