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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409620
Report Date: 05/06/2026
Date Signed: 05/06/2026 02:24:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/09/2026 and conducted by Evaluator Morgan Pringle
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260309085015
FACILITY NAME:PRIMROSE SCHOOL OF WALNUT CREEK EASTFACILITY NUMBER:
073409620
ADMINISTRATOR:VANDANA ANANDFACILITY TYPE:
860
ADDRESS:2291 OAK GROVE ROADTELEPHONE:
(925) 214-3877
CITY:WALNUT CREEKSTATE: CAZIP CODE:
94598
CAPACITY:211CENSUS: 126DATE:
05/06/2026
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Vandana AnandTIME COMPLETED:
02:23 PM
ALLEGATION(S):
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Supervision - Staff left infant unattended while on a changing table
INVESTIGATION FINDINGS:
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On 5/6/2026 at 9:20am, Licensing Program Analyst (LPA) Morgan Pringle met with director Vandana Anand for a complaint visit for the allegations listed above. Present during LPAs visit were one hundred twenty-six (126) children (55 infants and 71 preschool age children), and thirty-two (32) additional staff. The facility holds a single license with an infant and preschool component. Thirteen (13) classrooms were toured. One (1) additional classroom was not in use. The facility operates from 7:00am - 6:00pm, Monday - Friday.

Through the investigation documents were collected and observations and interviews were conducted. It was alleged that staff left an infant unattended on a changing table. Interviews and observations conducted did not produce enough evidence to prove the allegation to be true. Due to the conflicting information gathered LPA determined although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20260309085015
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: PRIMROSE SCHOOL OF WALNUT CREEK EAST
FACILITY NUMBER: 073409620
VISIT DATE: 05/06/2026
NARRATIVE
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A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with director Vandana Anand.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3