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25 | On 03/19/25 around 10:00 AM, Licensing Program Analyst (LPA) L. Holmes arrived unannounced to deliver the finding for complaint #15-AS-20250115085215 on 01/15/25. In addition, LPA conducted a case management and met with Kim Sor, Executive Director (ED) and explained the purpose of the visit.
On 01/15/25, S4 conducted counseling with S3 that included Care Provider Job Description, Fall Management Protocol, and Residents Rights - Employee Version. Per the interviews conducted for the above complaint with S1, S2, S4 and S5, LPA recommends the above trainings, in addition to Diversity, Equity, and Inclusion (DEI) training for S2.
No citations issued, exit interview conducted and a copy of this report provided to ED.
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