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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 085408260
Report Date: 01/17/2024
Date Signed: 03/14/2024 11:37:52 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/10/2024 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240110113900

FACILITY NAME:GLENN, RHONDA AND TERRY FAMILY CHILD CARE HOMEFACILITY NUMBER:
085408260
ADMINISTRATOR:GLENN, RHONDAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 736-0711
CITY:CRESCENT CITYSTATE: CAZIP CODE:
95531
CAPACITY:14CENSUS: 9DATE:
01/17/2024
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Rhonda GlennTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Licensee is not allowing day care child's parent to have an enrollment packet to have parental rights
INVESTIGATION FINDINGS:
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On 01/17/2024 at 2:00 PM, an unannounced complaint inspection was made to the facility by Licensing Program Analyst (LPA) Kiriko Lynch. It was alleged that the Licensee is not allowing day care child's parent to have an enrollment packet. The licensee was interviewed and stated that the parents of child 1 (C1) are separated. The licensee provided an enrollment packet to one parent (P1), who initially enrolled the child. The other parent (P2) has requested copies of the forms. C1’s file and records were reviewed. It was observed that the forms on file were provided to P1 and filled out by P1. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted with the licensee.
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 01/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20240110113900
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: GLENN, RHONDA AND TERRY FAMILY CHILD CARE HOME
FACILITY NUMBER: 085408260
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/31/2024
Section Cited
CCR
102419
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102419 Admission Procedures and Parental and Authorized Representative's Rights - (d)At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parents’ Rights,
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Licensee stated she will give an enrollment packet with Licensing forms to all parents that request one with children in care, and will provide written statement to Licensing by POC due date.
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LIC 995A (8/06), the Caregiver Background Check Process Process, LIC 995E (6/05), and the Family Child Care Consumer Awareness Information, LIC 9212 (10/05). This requirement was not met as evidenced by father was not given Licensing forms per his request.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 01/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/17/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3