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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 093615347
Report Date: 08/07/2025
Date Signed: 08/07/2025 01:18:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/29/2025 and conducted by Evaluator Soleil Marx
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250529161643
FACILITY NAME:KID'S TOWN INFANT AND TODDLER PRESCHOOL CCFACILITY NUMBER:
093615347
ADMINISTRATOR:ALDRICH, RESAFACILITY TYPE:
850
ADDRESS:3460 ROBIN LANETELEPHONE:
(530) 677-0201
CITY:CAMERON PARKSTATE: CAZIP CODE:
95682
CAPACITY:30CENSUS: 23DATE:
08/07/2025
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Resa AldrichTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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9
Staff does not ensure facility is kept in clean sanitary conditions at all times for children in care
Staff do not adequately check children for signs and symtpoms of illness during drop off
INVESTIGATION FINDINGS:
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On 08/07/2025, Licensing Program Analyst (LPA) Soleil Marx met with Director, Resa Aldrich, to deliver complaint findings for the above allegations. Throughout the investigation, LPA made observations of facility environment, reviewed procedures/policies, and conducted interviews. LPA observed health screening procedures, sick policies in place, cleaning checklists posted, and sanitizers/disinfectants readily available. LPA observed the facility appeared clean/sanitary.LPA conducted staff interviews which had aligning statements that staff monitor children for signs of illness, follow sick policies, sanitize toys/surfaces, launder bedding/soft toys, and hand wash frequently to minimize germs. Children interviews were consistent with staff interviews. Interviews with parent/guardians did not reveal concerns regarding cleanliness or illness. Based on LPAs observations, record review, and interviews in which were conducted; no pertinent evidence was obtained that would support the alleged violations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations, therefore the allegations are unsubstantiated. Exit interview conducted, report reviewed with Director, appeal rights provided. Notice of site visit given and must remain be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Soleil Marx
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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