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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 093624912
Report Date: 02/23/2026
Date Signed: 02/23/2026 03:02:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2026 and conducted by Evaluator Gagandeep Singh
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260209153228
FACILITY NAME:STEP BY STEP EARLY LEARNING AND CHILDCARE CENTERFACILITY NUMBER:
093624912
ADMINISTRATOR:BAHL, RAHULFACILITY TYPE:
830
ADDRESS:981 SILVER DOLLAR AVENUETELEPHONE:
(650) 575-6122
CITY:SOUTH LAKE TAHOESTATE: CAZIP CODE:
96150
CAPACITY:60CENSUS: DATE:
02/23/2026
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Alma MaciasTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff spoke inappropriately to child in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) Gagandeep Singh and Sala Vang met with the facility representative, Alma, for the complaint investigation for the above allegation. Purpose of the inspection was explained.

During today's investigation, LPAs inspected the facility and interviewed the facility staff from the classroom that is specific to the incident or accused staff member. During the investigation and interviews, no evidence to support the allegation was found. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Copy of this report was reviewed and provided to the facility represenative, Alma Macias. Notice of site visit is posted and shall remain posted for next 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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