<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 093624913
Report Date: 09/22/2025
Date Signed: 09/22/2025 02:56:45 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2025 and conducted by Evaluator Fabian Schwartz
COMPLAINT CONTROL NUMBER: 03-CC-20250915095126
FACILITY NAME:STEP BY STEP EARLY LEARNING AND CHILDCARE CENTERFACILITY NUMBER:
093624913
ADMINISTRATOR:BAHL, RAHULFACILITY TYPE:
850
ADDRESS:981 SILVER DOLLAR AVENUETELEPHONE:
(650) 575-6122
CITY:SOUTH LAKE TAHOESTATE: CAZIP CODE:
96150
CAPACITY:75CENSUS: 28DATE:
09/22/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Mireya TorrezTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child sustained injuries at the facility due to staff's lack of supervision - Unsubstantiated
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On Monday, 22 September, 2025, at approximately 11:30 AM Licensing Program Analyst (LPA) Fabian Schwartz met with Director Mireya Torrez to open and close a Complaint Investigation. At time of inspection, there was a census of 28 preschool children being supervised by 6 staff and the director.

It was alleged that a child sustained injuries at the facility due to staff's lack of supervision. Throughout the course of the investigation, LPA conducted interviews, reviewed documents, and made observations. Throughout the investigation, evidence gathered did not produce a preponderance of evidence to support the allegation.

Although the alleged violation may have happened or is valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore, the allegation is unsubstantiated. An exit interview was conducted and a notice of site visit and appeal rights were provided. Notice of site visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1