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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 097002991
Report Date: 09/16/2021
Date Signed: 10/08/2021 08:47:51 AM

Document Has Been Signed on 10/08/2021 08:47 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., STE. 170
CHICO, CA 95926
FACILITY NAME:NEW WEST HAVEN IIFACILITY NUMBER:
097002991
ADMINISTRATOR:JOEL MATKOVICHFACILITY TYPE:
740
ADDRESS:2551 CAMEO LANETELEPHONE:
(530) 677-2979
CITY:CAMERON PARKSTATE: CAZIP CODE:
95682
CAPACITY: 67CENSUS: DATE:
09/16/2021
TYPE OF VISIT:OfficeUNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Joel MatkovichTIME COMPLETED:
02:30 PM
NARRATIVE
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Non compliance conference held via Microsoft teams meeting.

Non-Compliance conference is documented on attached LIC 9111

As a result of the substantiated findings on IB Report # ND2521-05105 there will be additional deficiencies issued. See 809-D.
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Michael Smith
LICENSING EVALUATOR SIGNATURE: DATE: 09/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 09/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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Document Has Been Signed on 10/08/2021 08:47 AM - It Cannot Be Edited


Created By: Michael Smith On 09/16/2021 at 08:40 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 520 COHASSET RD., STE. 170
CHICO, CA 95926

FACILITY NAME: NEW WEST HAVEN II

FACILITY NUMBER: 097002991

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/16/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
09/16/2021
Section Cited
CCR
87355(a)

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87355- Criminal Record Clearance- The Department shall conduct a criminal record review of all individuals specified in Health and Safety Code section 1569.17 and shall have the authority to approve or deny a facility license, or employment, residence or presence in the facility, based upon the results of such review. This requirement is

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All staff shall be criminally cleared prior to working in the facility. Civil penalties shall be issued for this deficiency.

***Deficiency cleared***
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not met as evidenced by: Based on the investigation, staff members, 1) Ashley Kelly 2) Olga Estrada 3) Kitty Flannagan and 4) Joshua Sullivan were present and working in the facility without being criminally cleared. Licensee did not have the above referenced individuals criminally cleared prior to being present in the facility. This is in violation of this section. This poses an immediate health and safety risk to residents in care.
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Request Denied
Type A
09/16/2021
Section Cited
CCR87207

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87207-False Claims-No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility. This requirement is not met as evidenced by: Based on investigation, staff member Sunnybrook Matkovich, submitted a
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Facility shall train all staff in the topic of false claims and shall not make false statements or mislead CDSS is such statements. This shall be done within 15 days. Facility shall send training documentation to LPA to clear this deficiency.
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back dated UIR and lied to the department's investigator about the actual date of submission. This is in violation of this section. This poses an immediate health and safety risk to residents in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Laura Munoz
LICENSING EVALUATOR NAME:Michael Smith
LICENSING EVALUATOR SIGNATURE:
DATE: 09/16/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/16/2021


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Document Has Been Signed on 10/08/2021 08:47 AM - It Cannot Be Edited


Created By: Michael Smith On 09/16/2021 at 09:10 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 520 COHASSET RD., STE. 170
CHICO, CA 95926

FACILITY NAME: NEW WEST HAVEN II

FACILITY NUMBER: 097002991

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/16/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/16/2021
Section Cited
CCR
87211(A)(1)(b)

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87211-Reporting Requirements-A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence. (B) Any serious injury as determined by the attending physician and occurring while the resident is under facility supervision. This requirement is not met as
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Facility shall train all staff in reporting requirements. This shall be done within 15 days. Facility shall send training documentation to LPA to clear this deficiency.
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evidenced by: Based on the investigation, facility failed to report an incident where R1 sustained a fractured hip. Licensee is in violation of this section. This poses a potential health and safety risk to residents in care.
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Type B
09/16/2021
Section Cited
CCR87405(a)

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Administrator - Qualifications and Duties - The administrator shall have sufficient freedom from other responsibilities and shall be on the premises a sufficient number of hours to permit adequate attention to the management and administration of the facility as specified in this section. When the administrator is not in the facility, there shall be coverage by a designated substitute who shall have qualifications adequate to be responsible and accountable for management and administration of the facility as specified in this section. The Department may require that the administrator devote additional hours in the facility to fulfill his/her responsibilities when the need for such additional hours is substantiated by written documentation.
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Facility shall submit an administrator's schedule in which the administrator shall be physically present in the facility. Facility shall submit a designated substitute administrator in the administrator's absence. Documentation shall be sent to LPA to clear this deficiency. This shall be done within 15 days.
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This requirement is not met as evidenced by: Based on witness statements and investigation, administrator Joel Matkovich, is not physically present in the facility to adequately manage the facility and is in violation of this section. This poses a potential health and safety risk to residents in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Laura Munoz
LICENSING EVALUATOR NAME:Michael Smith
LICENSING EVALUATOR SIGNATURE:
DATE: 09/16/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/16/2021


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Document Has Been Signed on 10/08/2021 08:47 AM - It Cannot Be Edited

Citations on this Visit Report are Under Appeal!


Created By: Michael Smith On 09/16/2021 at 09:27 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 520 COHASSET RD., STE. 170
CHICO, CA 95926

FACILITY NAME: NEW WEST HAVEN II

FACILITY NUMBER: 097002991

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/16/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Under Appeal
Type A
09/16/2021
Section Cited
CCR
87761

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87761- Penalties- This requirement is not met as evidenced by: Based on the investigation, R1s injuries and the failure to report the injuries mandates the requirement of an enhanced civil penalties. This poses an immediate health and safety risk to residents in care.

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Civil Penalties for violations resulting in injury/death/ serious violation are pending a departmental review at this time. At the time of this report, no Civil Penalties are being assessed. Once a civil penalty assessment has been determined, LPA will return at a later date to assess the civil penalty.
Request Denied
Type B
09/16/2021
Section Cited
CCR
87755(c)

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87755-Inspection Authority of the Licensing Agency-The licensing agency shall have the authority to inspect, audit, and copy resident or facility records upon demand during normal business hours. Records may be removed if necessary for copying. This requirement is not met as evidenced by: Based on the
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Facility shall submit a written statement that it will comply with any and all requests from CCL to provide or review facility documentation. This shall be done within 15 days. Facility shall send this statement to LPA to clear this deficiency.
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investigation and witness statements ,facility failed to furnish requested records by a duly authorized representative of the department. Licensee did not furnish requested records and is in violation of this section. This poses a potential health and safety risk to residents in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Laura Munoz
LICENSING EVALUATOR NAME:Michael Smith
LICENSING EVALUATOR SIGNATURE:
DATE: 09/16/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/16/2021


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