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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 100406617
Report Date: 02/25/2025
Date Signed: 02/25/2025 10:30:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/09/2024 and conducted by Evaluator Aurelio Mendoza
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20241209090159
FACILITY NAME:CHILDTIME CHILDREN'S CENTER (FRESNO)FACILITY NUMBER:
100406617
ADMINISTRATOR:FORD, DEALMAFACILITY TYPE:
830
ADDRESS:214 N. CLARKTELEPHONE:
(559) 445-0216
CITY:FRESNOSTATE: CAZIP CODE:
93701
CAPACITY:35CENSUS: 24DATE:
02/25/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Director DeAlma FordTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Staff did not ensure proper ratios are maintained at the facility
Staff commingle children of different age groups
INVESTIGATION FINDINGS:
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On 02/25/2025, Licensing Program Analyst (LPA) Aurelio Mendoza conducted an unannounced complaint inspection to provide findings for a complaint received on 12/09/2024 by the Child Care Licensing Division, encompassing the allegations that (1) staff did not ensure proper ratios are maintained at the facility and (2) staff commingle children of different age groups. LPA met with Director DeAlma Ford, toured the facility, took a census, and discussed the allegations.

During the investigation, LPA Aurelio Mendoza reviewed records, obtained relevant documents, and interviewed staff. Due to inconsistent statements obtained during interviews, the information did not corroborate the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.

***Continued on LIC9099-C***
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Aurelio Mendoza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20241209090159
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CHILDTIME CHILDREN'S CENTER (FRESNO)
FACILITY NUMBER: 100406617
VISIT DATE: 02/25/2025
NARRATIVE
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Per Title 22, Division 12, Chapter 1 of the California Code of Regulations, no deficiencies were cited. An exit interview was conducted with Director DeAlma Ford, and the report was reviewed. A copy of the report and Appeal Rights was provided and discussed. The Notice of Site Visit (LIC 9213) must be posted on the parent board for 30 days.

***End of Report***
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Aurelio Mendoza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2