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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808517
Report Date: 11/19/2021
Date Signed: 11/19/2021 11:08:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2021 and conducted by Evaluator Luisa Gavoutian
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20210917134424
FACILITY NAME:BRIGHTEN ACADEMY PRESCHOOLFACILITY NUMBER:
103808517
ADMINISTRATOR:PETERSON, KRISTINFACILITY TYPE:
850
ADDRESS:1825 AUSTIN AVE.TELEPHONE:
(559) 294-1310
CITY:CLOVISSTATE: CAZIP CODE:
93611
CAPACITY:162CENSUS: 124DATE:
11/19/2021
UNANNOUNCEDTIME BEGAN:
08:25 AM
MET WITH:Director Annette TamezTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Facility staff are not preventing the spread of a communicable disease
INVESTIGATION FINDINGS:
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On 11/19/2021, Licensing Program Analyst (LPA) Luisa Gavoutian conducted an unannounced complaint inspection to investigate the above-mentioned allegation and to provide findings. LPA met with Director Annette Tamez, who accompanied LPA during tour of facility. LPA explained the allegation and a census was taken. During the course of the investigation, LPA interviewed seven staff and reviewed facility records. Investigation revealed that the facility performs daily symptom screenings, including temperature checks, on both staff and children upon arrival at the facility. All staff that were interviewed stated that children are continuously monitored throughout the day and if children start developing symptoms, their temperatures are screened. If the child is running a fever (100 degrees F) or a low-grade fever (99 degrees F), the child’s parent or authorized representative is called to pick the child up. Furthermore, LPA reviewed the facility’s “Ill Child Policy” that is included in the parent handbook and all parents that authorized representatives sign upon enrollment.
(Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Luisa Gavoutian
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20210917134424
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: BRIGHTEN ACADEMY PRESCHOOL
FACILITY NUMBER: 103808517
VISIT DATE: 11/19/2021
NARRATIVE
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The “Ill Child Policy” asks parents to keep their children home if they have a fever, vomiting, diarrhea, or yellow or green mucus. The policy further informs parents that if their child develops symptoms while at the facility, they will be called to pick their child up and the child will be allowed to return to care once they have been free from symptoms for at least 24 hours.

The investigation revealed through interviews, LPA’s observations, and review of records, that although the above allegation may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is cited during today's visit.

An exit interview conducted with Director Annette Tamez. A copy of this report and Appeal Rights were provided and discussed with Director Tamez.

A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Luisa Gavoutian
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2