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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808517
Report Date: 03/11/2022
Date Signed: 03/11/2022 05:43:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/31/2022 and conducted by Evaluator Luisa Gavoutian
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20220131131248
FACILITY NAME:BRIGHTEN ACADEMY PRESCHOOLFACILITY NUMBER:
103808517
ADMINISTRATOR:PETERSON, KRISTINFACILITY TYPE:
850
ADDRESS:1825 AUSTIN AVE.TELEPHONE:
(559) 294-1310
CITY:CLOVISSTATE: CAZIP CODE:
93611
CAPACITY:162CENSUS: 117DATE:
03/11/2022
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Director - Becky IharaTIME COMPLETED:
05:50 PM
ALLEGATION(S):
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Staff is providing care and supervison to daycare children while having visible signs of illness.
INVESTIGATION FINDINGS:
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On 03/11/2022, Licensing Program Analyst (LPA) Luisa Gavoutian conducted an unannounced complaint inspection to provide findings for the above-mentioned allegation. LPA met with Director Becky Ihara, who accompanied LPA during tour of facility. LPA discussed the allegation and took a census. During the course of the investigation, LPA interviewed six witnesses and reviewed facility records. Interviews with witnesses revealed that staff have been observed to have visible signs of illness. However, witnesses did not have knowledge of the cause of the symptoms, and whether or not they were related to COVID-19. In all instances, witnesses stated that all staff who had tested positive for COVID-19 had returned to work at the facility after a five-day quarantine only if symptoms had improved. The updated California Department of Public Health’s (CDPH) “Guidance for Local Health Jurisdictions on Isolation and Quarantine of the General Public” states that, for persons who test positive for COVID-19, “isolation can end after day 5 if symptoms are not present or are resolving and a diagnostic specimen collected on day 5 or later tests negative.” (Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Luisa Gavoutian
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20220131131248
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: BRIGHTEN ACADEMY PRESCHOOL
FACILITY NUMBER: 103808517
VISIT DATE: 03/11/2022
NARRATIVE
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All staff at the facility who had tested positive for COVID-19 were advised to quarantine for five days and return only if symptoms improved, but staff were not required to take a COVID-19 test on day 5 prior to returning to work. On 02/18/2022, LPA provided Licensee Kristen Peterson with the updated quarantine guidance and advised that staff should only return to work after day 5 if they receive a negative COVID-19 test; otherwise, staff should quarantine for the full 10-day period. Licensee has since shared the document with facility staff, who are now familiar with the updated quarantine guidance as set forth by CDPH.

The investigation revealed through interviews, LPA’s observations, and review of records, that although the above allegations may have happened or are valid, there is not a preponderance of evidence at this time to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is cited during today's visit.

An exit interview conducted with Director Becky Ihara. A copy of this report and Appeal Rights were provided and discussed with Director.

A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Luisa Gavoutian
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4