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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808567
Report Date: 11/19/2021
Date Signed: 11/19/2021 12:49:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2021 and conducted by Evaluator Diane Mercado
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20210827142912
FACILITY NAME:JOYFUL BEGININGS ENRICHMENT CENTERFACILITY NUMBER:
103808567
ADMINISTRATOR:DAVIS, AMELITAFACILITY TYPE:
850
ADDRESS:2114 GOLDRIDGETELEPHONE:
(559) 896-1495
CITY:SELMASTATE: CAZIP CODE:
93662
CAPACITY:78CENSUS: 20DATE:
11/19/2021
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Amelita DavisTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Allegation 1: Staff did not implement COVID-19 mask guidance.
Allegation 2: Staff did not inform parents of COVID-19 cases/exposures.
INVESTIGATION FINDINGS:
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On 11/19/2021 Licensing Program Analyst (LPA) Diane Mercado, conducted an unannounced complaint inspection to provide findings regarding the above allegations. LPA met with Director Amelita Davis and took a census. LPA Mercado discussed the allegations and the findings with Director, Amelita.

During the course of the investigation, LPA interviewed staff, parents and children. LPA also inspected areas accessible to children in care and reviewed facility records.

Allegation 1: Staff did not implement COVID-19 mask guidance.
Allegation 2: Staff did not inform parents of COVID-19 cases/exposures.

Based on the investigation conducted, the investigation revealed staff and children were not wearing masks indoors and staff did not inform parents of COVID-19 positive cases of children and staff. The findings with regard to the above allegations are SUBSTANTIATED, meaning that the preponderance of evidence standard has been met.

(Continued on 9099-C)

Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Diane Mercado
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20210827142912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: JOYFUL BEGININGS ENRICHMENT CENTER
FACILITY NUMBER: 103808567
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/19/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/19/2021
Section Cited
CCR
101223(a)(1)
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Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:
(1) To be accorded dignity in his/her personal relationships with staff and other persons.
This requirement was not met as evidenced by:
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Direcotor stated stated since outbreak has implemented all staff and children 2 years and older to wear masks indoors. Director stated has conducted training on reporting requirements with all staff.

Deficiency cleared at visit.
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staff interviews revealed staff and children 2 years and older were not wearing face coverings indoors and staff did not inform parents of COVID-19 positive cases of children and staff. This poses a potential risk to the health, safety, or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Diane Mercado
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 04-CC-20210827142912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: JOYFUL BEGININGS ENRICHMENT CENTER
FACILITY NUMBER: 103808567
VISIT DATE: 11/19/2021
NARRATIVE
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Per California Code of Regulations Title 22 Division 12 Chapter 1 deficiency is being cited today.

Exit interview conducted with Director, Amelita Davis. Appeal rights were provided. (see 9099-D for further). This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit inspection form is required to be posted for 30 days.
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Diane Mercado
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3