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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808846
Report Date: 10/13/2021
Date Signed: 10/13/2021 01:44:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/13/2021 and conducted by Evaluator Candis Rodriguez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20210913141027
FACILITY NAME:BRIGHTEN ACADEMY PRESCHOOLFACILITY NUMBER:
103808846
ADMINISTRATOR:MCKELVEY, TARYNFACILITY TYPE:
850
ADDRESS:290 N. VILLA AVENUETELEPHONE:
(559) 294-1310
CITY:CLOVISSTATE: CAZIP CODE:
93612
CAPACITY:134CENSUS: 92DATE:
10/13/2021
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Taryn McKelveyTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Children are not wearing masks

Staff are not wearing masks properly
INVESTIGATION FINDINGS:
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On 10/13/2021, Licensing Program Analyst (LPA) Candis Rodriguez conducted an unannounced complaint inspection at facility. LPA met with Director Taryn McKelvey, explained purpose of inspection, toured the facility, and took a census.

During the investigation, LPA interviewed Directors, multiple staff members, and observed facility classrooms. It was revealed through observation and interview that the facility has implemented Department of Public Health guidelines including requiring staff and visitors to wear masks in the facility as well as encouraging and teaching children to wear masks inside the facility. It was also revealed through interview with Directors and multiple staff members that not all children are acclimated to wearing masks consistently, and some children can not safely wear them, but the facility and staff are actively working to ensure all children who can safely wear masks are wearing them when required indoors.
(Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Michael Duarte
LICENSING EVALUATOR NAME: Candis Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20210913141027
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: BRIGHTEN ACADEMY PRESCHOOL
FACILITY NUMBER: 103808846
VISIT DATE: 10/13/2021
NARRATIVE
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Based on interviews conducted and observations at facility, investigation could not reveal that Children are not wearing masks and Staff are not wearing masks properly. Therefore, although allegations above may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency cited during today’s visit. Exit interview conducted with Director Taryn McKelvey.
LIC 9213 Notice of Site Visit to be posted on parents' board for 30 days.
SUPERVISORS NAME: Michael Duarte
LICENSING EVALUATOR NAME: Candis Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2