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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103810143
Report Date: 11/08/2024
Date Signed: 11/08/2024 09:03:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2024 and conducted by Evaluator Valerie Mireles
COMPLAINT CONTROL NUMBER: 04-CC-20240920095951
FACILITY NAME:STORYLAND II DAY CARE CENTERFACILITY NUMBER:
103810143
ADMINISTRATOR:DJEANEE A MARTINFACILITY TYPE:
850
ADDRESS:3835 N WEST AVETELEPHONE:
(559) 375-1602
CITY:FRESNOSTATE: CAZIP CODE:
93705
CAPACITY:46CENSUS: 5DATE:
11/08/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Tiffany HarveyTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Lack of supervision resulted in child sustaining injuries
Facility staff did not provide incident reports to parent
INVESTIGATION FINDINGS:
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On 11/08/2024, Licensing Program Analyst (LPA) Valerie Mireles conducted an unannounced complaint inspection to provide findings for the above allegations. LPA met with Preschool Teacher Tiffany Harvey. LPA explained the allegations and a census was taken.

During the course of the investigation, LPA reviewed facility records, interviewed Complainant, day care staff, and parents of children in care. This agency determined the allegations that ‘lack of supervision resulted in child sustaining injuries and facility staff did not provide incident reports to parent’ are UNSUBSTANTIATED.

Due to inconsistent statements obtained and documentation pertinent to the investigation, the information did not corroborate allegations. Although these allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations.
Continued to LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20240920095951
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: STORYLAND II DAY CARE CENTER
FACILITY NUMBER: 103810143
VISIT DATE: 11/08/2024
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is cited during today’s visit. Exit interview conducted with the Preschool Teacher Tiffany Harvey. Appeal rights were provided and discussed. A Notice of Site Visit was given and will be posted for 30 days.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2