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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103810200
Report Date: 08/06/2025
Date Signed: 08/06/2025 11:20:19 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2025 and conducted by Evaluator Miguel Herrera
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250612101652
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
103810200
ADMINISTRATOR:BETH NELSONFACILITY TYPE:
850
ADDRESS:2106 SHAW AVETELEPHONE:
(908) 887-5162
CITY:CLOVISSTATE: CAZIP CODE:
93611
CAPACITY:120CENSUS: 69DATE:
08/06/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Tribecca VillagomezTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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1. Staff do not ensure child's diapering needs are met.
INVESTIGATION FINDINGS:
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On August 6, 2025, Licensing Program Analysts (LPA) Miguel Herrera conducted an unannounced inspection to conclude the complaint investigation that was submitted on 06/12/2025. LPA met with Director, Tribecca Villagomez, and explained the purpose of the inspection and delivered investigation findings. A tour of the facility was conducted, and a census was taken. During the course of the investigation, LPA Herrera obtained and reviewed records, conducted interviews, and made facility observations.

Evidence obtained revealed facility staff conducted diaper changes and reported diapering concerns to parents. Furthermore, as best practice the facility logged diaper changes in the classroom. During interviews, it was awknowldeged that parents had concerns of properly wiping during a diaper change. However, interviews revealed that it was an isolated incident and it did not result in a child sustaining a rash, therefore, the allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations is UNSUBSTANTIATED.

To be continued on 9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20250612101652
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 103810200
VISIT DATE: 08/06/2025
NARRATIVE
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Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, no deficiency is being cited.

Exit interview conducted and report was reviewed with Director, Tribecca Villagomez and appeal rights were provided.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.

End of Report.

SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4