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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103911316
Report Date: 06/24/2025
Date Signed: 06/24/2025 01:16:35 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2025 and conducted by Evaluator Xona Xayavong
COMPLAINT CONTROL NUMBER: 04-CC-20250619115652
FACILITY NAME:CASTILLO MILLAN, DANA FAMILY CHILD CAREFACILITY NUMBER:
103911316
ADMINISTRATOR:CASTILLO MILLAN, DANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 477-0335
CITY:SANGERSTATE: CAZIP CODE:
93657
CAPACITY:14CENSUS: 11DATE:
06/24/2025
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Licensee Dana Castillo MillanTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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1. Licensee allows uncleared adult to reside in the home.
INVESTIGATION FINDINGS:
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On 06/24/2025 Licensing Program Analyst (LPA) Xona Xayavong conducted an unannounced 10-day complaint investigation and met with Licensee, Dana Castillo Millan to discuss the above allegation. Also present was licensee’s assistant. A tour of the facility was conducted and a census was taken.

During today’s inspection, LPA Xayavong conducted interview with staff, review staff and children files, and obtained facility documents. Licensee confirmed during interview that there is an uncleared Adult #1 (A1) living in the home.

Based on the interview, the preponderance of evidence has been met, that Licensee allows uncleared adult to reside in the home. Therefore, the above allegation is found to be SUBSTANTIATED.

Per Title 22, Division 12, Chapter 3 of the California Code of Regulations, the following deficiency Type A is being cited: (see next page LIC-9099D). (Continue on LIC 9099-C)

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Xona Xayavong
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20250619115652
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CASTILLO MILLAN, DANA FAMILY CHILD CARE
FACILITY NUMBER: 103911316
VISIT DATE: 06/24/2025
NARRATIVE
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LPA Xona Xayavong informed Licensee Dana Castillo Millan that this report dated 06/24/2025 documents (1) Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Xayavong informed the licensee to provide a copy of this licensing report dated 06/24/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Licensee.

Licensee Dana Castillo Millan was provided a copy of appeal rights. Exit interview conducted and report was reviewed with Licensee Dana Castillo Millan. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Xona Xayavong
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20250619115652
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CASTILLO MILLAN, DANA FAMILY CHILD CARE
FACILITY NUMBER: 103911316
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/24/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/24/2025
Section Cited
CCR
102370(a)
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102370 Criminal Record Clearance…(a) All adults residing in the home shall obtain a California criminal record clearance or exemption. This requirement was not met as evidenced by:
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Licensee will provide a signed/dated statement that she will ensure to have anyone volunteering, living, or working out of the home to be fingerprinted and clear to Licensing by 6/25/2025. Licensee will have unclear Adult # 1 fingerprinted and clear and will submit proof to Licensing by 7/1/2025.
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Based on interview, Licensee confirmed there is an uncleared adult living in the home which poses an immediate risk to the health, safety, or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Xona Xayavong
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3