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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103911446
Report Date: 12/30/2024
Date Signed: 12/30/2024 11:27:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2024 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20241108144300
FACILITY NAME:PEREZ, YOANA FAMILY CHILD CAREFACILITY NUMBER:
103911446
ADMINISTRATOR:PEREZ, YOANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 397-5677
CITY:REEDLEYSTATE: CAZIP CODE:
93654
CAPACITY:14CENSUS: 12DATE:
12/30/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Yoana PerezTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Day care child sustained an unexplained injury while in care.
INVESTIGATION FINDINGS:
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On 12/30/2024, Licensing Program Analyst (LPA) Lady Cabrera conducted an unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the finding for the above listed complaint allegation. LPA tour the facility.

During the course of the investigation, LPA Cabrera collected facility records, physical evidence, and conducted interviews of staff, parents and children.

During an interview conducted, Licensee stated she provides supervision of all children within her home and had no knowledge of a child sustaining an unexplained injury in her care. Licensee stated that children in care have taken toys into the small play structure, and at times mistakenly fallen. Licensee and staff will assist the child accordingly if they need help. On 11/07/2024, Licensee and staff denied seeing marks or bruises on the child while changing the child’s diaper. According to Licensee, they will check the children for a wet/soiled diaper about every 20 minutes.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 12/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20241108144300
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: PEREZ, YOANA FAMILY CHILD CARE
FACILITY NUMBER: 103911446
VISIT DATE: 12/30/2024
NARRATIVE
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During the 11/13/2024 visit, LPA observed children were comfortable in the day care room. Children would approach Licensee if they needed anything. LPA observed a small play structure with a slide. LPA observed children taking toys and getting on the slide incorrectly. Licensee would redirect children to use the slide correctly and to remove the toys from the structure.

Per interviews, the Licensee communicates with parents if there are any incidents or accidents, and children have not expressed concerns regarding the staff at the facility. Child sustained an unexplained injury, however, there was insufficient information to prove that it happened while in care. The child had three vertical linear patterns of bruising on right buttock. The investigation revealed through interviews and review of records, that although the above allegation may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days. Appeal rights were provided to Licensee.

SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 12/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2