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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107203197
Report Date: 04/03/2025
Date Signed: 04/07/2025 08:48:34 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/26/2024 and conducted by Evaluator Rachel A Bruce
COMPLAINT CONTROL NUMBER: 24-AS-20241226112130
FACILITY NAME:VINTAGE GARDENSFACILITY NUMBER:
107203197
ADMINISTRATOR:GEBBIA, LOUISFACILITY TYPE:
740
ADDRESS:540 S. PEACHTELEPHONE:
(559) 252-4036
CITY:FRESNOSTATE: CAZIP CODE:
93727
CAPACITY:158CENSUS: 60DATE:
04/03/2025
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Louis Gebbia, Administrator TIME COMPLETED:
05:30 PM
ALLEGATION(S):
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Staff do not provide proper transportation assistance to residents’ medical appointments
INVESTIGATION FINDINGS:
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On 4/3/2025, Licensing Program Analyst (LPA) Rachel Bruce conducted an unannounced complaint investigation visit to the facility. During this visit LPA delivered investigation findings regarding the above allegation.

Staff do not provide proper transportation assistance to residents’ medical appointments-

Specifically there are issues regarding the residents who travel for dialysis and the need to wait and accommodate other residents being transported to regular medical/dental appointments. The driving and coordination of multiple patients, locations and appointments can sometimes result in the patients waiting long hours due to patients being dropped off and picked up in various locations. Interviews and record review reveal that despite there being occasional long wait times, the facility is doing everything possible to schedule appointments that would mitigate that wait time and still ensure that residents have transportation to appointments. Appropriate and timely transportation is being provided.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Sergiy Pidgirny
LICENSING EVALUATOR NAME: Rachel A Bruce
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 24-AS-20241226112130
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: VINTAGE GARDENS
FACILITY NUMBER: 107203197
VISIT DATE: 04/03/2025
NARRATIVE
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During the course of this investigation it was determined that the above allegation regarding transportation is UNFOUNDED. Residents are provided transportation with wait times that may be impacted by scheduling. This agency has investigated the complaint and has determined that the allegation was unfounded, therefore we have dismissed the complaint.
SUPERVISORS NAME: Sergiy Pidgirny
LICENSING EVALUATOR NAME: Rachel A Bruce
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/26/2024 and conducted by Evaluator Rachel A Bruce
COMPLAINT CONTROL NUMBER: 24-AS-20241226112130

FACILITY NAME:VINTAGE GARDENSFACILITY NUMBER:
107203197
ADMINISTRATOR:GEBBIA, LOUISFACILITY TYPE:
740
ADDRESS:540 S. PEACHTELEPHONE:
(559) 252-4036
CITY:FRESNOSTATE: CAZIP CODE:
93727
CAPACITY:158CENSUS: 60DATE:
04/03/2025
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Louis Gebbia, Administrator TIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
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9
Staff did not provide adequate food service to resident
INVESTIGATION FINDINGS:
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On 4/3/2025, Licensing Program Analyst (LPA) Rachel Bruce conducted an unannounced complaint investigation visit to the facility. During this visit LPA delivered investigation findings regarding the above allegation.

Staff did not provide adequate food service to resident- This was regarding food being offered and/or provided to the residents attending dialysis 3 times a week which can result in them being away from teh facilty for long period of time resulting in missing the lunch meal. During the interviews conducted, LPA recieved conflicting informaiton. Some state that lunches are offered but not taken, and others who state that lunches are not offered.
Based on the interviews conducted and/or records review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is deemed to be unsubstantiated.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sergiy Pidgirny
LICENSING EVALUATOR NAME: Rachel A Bruce
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3