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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107206544
Report Date: 12/20/2021
Date Signed: 12/22/2021 09:05:24 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/01/2021 and conducted by Evaluator Mary Garza
COMPLAINT CONTROL NUMBER: 24-AS-20210601152413
FACILITY NAME:REHABILITATION CENTRE OF FRESNOFACILITY NUMBER:
107206544
ADMINISTRATOR:BAINS, AMANFACILITY TYPE:
740
ADDRESS:1665 M STTELEPHONE:
(559) 268-5361
CITY:FRESNOSTATE: CAZIP CODE:
93721
CAPACITY:70CENSUS: 32DATE:
12/20/2021
UNANNOUNCEDTIME BEGAN:
01:09 PM
MET WITH:Administrator, Aman BainsTIME COMPLETED:
02:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff provide medications to residents without updated physician orders.
Staff falsify physician's orders.
Residents' service plans are not updated as necessary.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/20/2021 Licensing Program Analyst (LPA) conducted an unannounced visit to deliver complaint findings in the above allegations. LPA identified self and discussed the purpose of the visit with Administrator, Aman Bains. LPA conducted Health and Safety check on residents in care.

The Department has investigated the allegations above. Based on interviews conducted and record/medical review(s), the Department concluded that the allegations may have happened or is valid, however there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are UNSUBTANTIATED. Exit interview completed with Administrator.

Due to COVID precautionary measures a copy of this report will be emailed to: administrator.al@hcfresno.com
A delivered and read receipt serves as confirmation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Hoffmann
LICENSING EVALUATOR NAME: Mary Garza
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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