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13 | Consistent with federal guidelines and Executive Order issued by Governor Gavin Newsom to improve infection control and prevent the transmission of COVID-19 to our most vulnerable and high-risk residents, the Department conducted this inspection by phone. On this date Licensing Program Analyst (LPA) L. Xiong conducted a Complaint tele-visit to deliver investigation findings regarding the above allegation with Administrator Kristina Makaryan.
During the course of the investigation, the Department interviewed staff on duty and obtained and/or reviewed facility records. It was determined based on the interviews and records review that the above allegations are UNSUBSTANTIATED. There was no information to indicate facility staff do not assist residents with medications, facility staff is not meeting residents' hygiene needs, residents are left in soiled bedding for an extended period of time, and facility staff failed to seek medical attention for resident in a timely manner. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
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