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13 | Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Administrator Kristina Makaryan and informed her the purpose of the visit.
During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegations: Staff did not have resident medically assessed in a timely manner after a fall, and Staff did not inform resident's family of a fall are UNFOUNDED. The investigation indicated medical care provided and family notification was done timely. This agency has investigated the complaint alleging (Staff did not have resident medically assessed in a timely manner after a fall, and Staff did not inform resident's family of a fall). We have found that the complaint was unfounded, therefore we have dismissed the complaint.
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